Enterprise Business Development Representative (BDR)

Onepilot is redefining customer experience outsourcing by combining AI and human expertise, with the aim of reaching €100m ARR by 2030.

Our proprietary automation platform automates 50%+ of our clients’ customer care contacts while our 3000+ match-made contractor human agents focus on value added tasks.

Trusted by over 250 organisations worldwide such as Victoria’s Secret, Decathlon, Muji, Chip, DashWater…

Founded in 2021, backed by $20m raised from Tier 1 VCs, profitable with $40m ARR, and 150 employees across 3 offices in Paris, London, and Munich.

As an Enterprise Business Developer Representative, your mission is to generate Sales Qualified Opportunities targeting our Buyer Persona “Head of Customer Care” within our targeted industries: e-commerce, finance, insurance, mobility, travel, telco & utilities.

You’ll be directly managed by Pierre (Co-founder & CCO), and work closely with (i) George - Head of Sales UK/I (ii) Hanna - Marketing Director team (iii) other Business Development Representatives across our other markets.

You will generate a qualified pipeline through creative outreach, partner management and event attendance. As the owner of initial MEDDICC qualification, you will bring opportunities that match the right buyer persona, with a clear need and an initial use case for the closing team to explore further.

Your KPIs will be based on (i) revenue enabled (ii) # of qualified opportunities booked (iii) qualification hygiene (iv) conversion rate.

• 3+ years experience in B2B sales and familiarity with the Customer Experience industry having worked for a SaaS company, a BPO or a consulting firm.

• Proven track record of outbound success (cold outreach, events, partnership, self-sourced pipeline)

• Comfortable speaking with senior stakeholders (COO, CCO, Head of CX/Ops)

• Strong written and verbal communication in English

• Confident, energetic, and highly motivated to be a key pillar in Onepilots UK&I growth

• Experience with Hubspot and the AI driven business development tool stack

• Able to work from Old Street London office at least 3 days per week

What we offer

• A pivotal role in our UK expansion, you’ll shape how we grow in this market

• 80k£ OTE taking into account ramp-up phase

• Flexible remote policy (hybrid, not fully remote)

• 38 days holiday (incl bank holidays) + private health cover

• MacBook, Wework access, annual team offsites

1. Preliminary call with a People & Culture team member to present the role and answer your questions.

2. Second stage interview with Pierre, Co Founder & CCO.

3. Third stage interview with Pierre, Co Founder & CCO and George, Head of Sales UK/I. You will have to prepare a business case for this interview.

4. Final interview with Adrien our CEO and one other team member