First Line Manager

Position: First Line Manager

Location: Rugby

Shift patterns: Monday-Friday. Weekly rotational shifts: 06:00-14:00 and 14:00-22:00

Contract Type: Permanent (Full-Time)

Are you a motivated and people-focused leader looking to take the next step in your logistics career? At DHL Supply Chain, we're seeking a First Line Manager to join our 3M operation in Rugby, where you'll play a vital role in leading warehouse teams, driving operational excellence, and delivering outstanding service to our customer. This is an exciting opportunity to join a fast-paced, dynamic environment, empowering colleagues to perform at their best while ensuring safety, quality, service, and productivity targets are consistently achieved. If you're passionate about developing people, leading by example, and making a real impact every day, we'd love to hear from you.

WHAT YOU'LL DO

• Directly managing a team of up to 15 people (2 Performance coaches, 1 Administrator and Warehouse Operatives)
• Reporting on and monitoring the effectiveness of all warehousing activities and performance for your area / shift
• Deliver team member performance reviews (1-2-1's), development and/or succession planning as appropriate
• Review and Approve the Standard Operational Procedures (SOP) and Work Instructions (WI) of your area and ensure that review's process and approval are taken under the established due dates
• Support and contribute towards briefing activities such as performance management appraisals, comms zone briefs and informal / formal conversations
• Ensure shift is managed in line with Health & Safety legislation and company procedures
• Report and investigate incidents within the work place and respond to or escalate issues of non compliance to safety regulations and procedures
• Participate on shift handover with your colleague of previous shift understanding the current status and priorities for your working day

THIS ROLE WOULD SUIT PEOPLE WHO

• Previous team management experience within a First Line Manager/Team Manager role is essential
• Excellent communication skills - Verbal and written
• Proven experience of building customer relationships
• Excellent interpersonal, leadership and motivation skills
• Knowledge of Blue Yonder system would be desirable
• Good balance of Results and respect approach
• Able to deliver results under stress and within a pressured environment

WHY JOIN US?

• Free on-site parking
• 33 days annual leave with the option to buy additional days
• Discretionary bonus based on performance
• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing the 3rd August. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.

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