Receptionist Minor Injuries Unit

The post holder will manage the Reception desk and provide administrative support in the Minor Injuries Unit.

You should be confident in dealing with issues of confidentiality and ensuring patients details are accurately recorded.

You will work collaboratively alongside the clinical Team to ensure all service users are welcomed in a professional manner.

The post holder should have excellent communication skills, be a team player and have the ability to adapt to changes in the service as required.

To manage the Reception desk including greeting patients and visitors, booking patients in to be seen and directing them to the appropriate service if required.

To answer all non-clinical enquiries in a professional, empathetic, polite and courteous manner.

To undertake clerical duties as directed by clinical staff on duty or the Clinical Services Manager.

Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.

We specialise in conditions of the eyes (corneoplastics), hands, head and neck cancer and skin cancer, reconstructive breast surgery, maxillofacial surgery and prosthetics, providing regional and national services in these areas of clinical expertise. Our world-leading clinical teams also treat more common conditions of the eyes, hands, skin, and teeth for the people of East Grinstead and the surrounding areas. In addition, QVH provides a minor injuries unit, expert therapies, a sleep service, and a growing portfolio of community-based services. Patients consistently rate QVH amongst the top hospitals in the country for quality of care.

Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.

For further details / informal visits contact: Name: Desiree Forde-Gaskin Job title: Clinical Services Manager Email address: ***email_hidden*** Telephone number: 01342 414 375