Assistant Race Director

Simply Race Manchester

Location: The Snow Centre, opposite the Trafford Centre

Working pattern: Part time, including evenings and weekends

Job type: On-site

Applicants must be aged 18 or over

Company Description

Simply Race is one of the UK’s leading motorsport simulator venues, offering immersive racing experiences across 15 linked simulators.

Our Manchester venue welcomes individuals, families, children’s parties, corporate groups and private events.

Guests can experience the excitement of motorsport in a safe, controlled and accessible environment suitable for a wide range of ages and abilities, subject to our minimum height requirement.

We host a variety of events, including corporate team building, product launches, birthday parties, private celebrations and organised race experiences. With a licensed bar, flexible event packages and a passionate team, we focus on delivering realistic simulator racing alongside excellent customer service.

Role Description

We are looking for a friendly, confident and enthusiastic Assistant Race Director to join the team at Simply Race Manchester.

This is a part time, on-site role supporting the smooth operation of public racing sessions, children’s parties, corporate events and private bookings.

You will be one of the first people our guests meet, helping them feel welcomed, comfortable and ready to enjoy their experience. The role combines customer service, event delivery, simulator operation and basic technical support.

Day-to-day responsibilities will include:

• Welcoming guests and assisting with check-in
• Asking customers about their previous sim racing experience
• Explaining simulator controls, race formats and venue rules
• Recommending suitable cars and circuits based on a guest’s experience
• Adjusting simulator seats, pedals, steering wheels and settings
• Delivering clear safety and session briefings
• Monitoring races and helping sessions run to schedule
• Supporting children’s parties, corporate bookings and large group events
• Assisting with event setup and breakdown
• Answering customer questions and resolving minor issues
• Carrying out basic simulator and computer troubleshooting
• Supporting licensed bar duties when required
• Maintaining a clean, safe and welcoming venue
• Assisting with promotional activity and customer engagement
• Working closely with the Race Director and wider venue team

The successful candidate will help ensure every customer receives a professional, enjoyable and memorable experience.

Who We Are Looking For

We would like to hear from applicants who have:

• A genuine interest in motorsport, sim racing, gaming or simulator technology
• A passion for delivering excellent customer service
• Confidence speaking with individuals, families and larger groups
• Strong communication and interpersonal skills
• The ability to give clear instructions in a friendly and professional manner
• Good organisational and time management skills
• The ability to remain calm and helpful in a busy environment
• Basic computer literacy and confidence learning new systems
• A reliable, punctual and proactive approach to work
• Availability to work evenings and weekends
• Additional availability during school holidays and busy summer periods

Previous experience in customer service, hospitality, leisure, events or entertainment would be beneficial, but it is not essential. Full training will be provided.

Suitable for First-Time Workers and Students

This role could be a great first step into employment for someone with a passion for motorsport, sim racing or customer service.

It may also suit college or university students looking for additional hours during the summer, with the opportunity to move to a more flexible evening and weekend shift pattern when studies resume.

We welcome applications from experienced candidates as well as those looking for their first job, provided they are confident, reliable and enthusiastic about working with customers.

Physical Requirements

The role involves being active throughout a shift and may include:

• Standing for extended periods
• Adjusting simulator seats, pedals and steering wheels
• Moving equipment safely
• Assisting with event setup and breakdown

All duties must be carried out in line with the venue’s health and safety procedures.

Additional Requirements

Applicants must be aged 18 or over due to alcohol sales and licensed bar duties.

Due to the nature of the business and regular interaction with children and young people, the successful applicant will be required to complete an appropriate DBS check, subject to the role’s eligibility and relevant safeguarding requirements. Any offer of employment may be subject to a satisfactory outcome.

This vacancy is for the Simply Race Manchester site only.

No recruitment agencies, please.

How to Apply

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Your application should include

• Your relevant experience
• Your interest in motorsport or sim racing
• Your availability for evenings, weekends and summer holiday shifts
• Why you would like to join the Simply Race Manchester team
• Applications will remain open until the right candidate is found.