Operations Manager

Wednesbury | Competitive Salary + Bonus + Excellent Benefits

Join Elis – Where Ambition Meets Opportunity

Elis is a leading international multi-service provider, delivering innovative textile, hygiene, and facility service solutions to customers across Europe and beyond. As we continue our exciting growth journey, we're looking for talented people who want to make a real impact and be part of our success. At Elis, we're more than a business, we're a team driven by Respect, Integrity, Exemplarity, and Responsibility. We believe in recognising achievement, rewarding performance, and creating opportunities for our people to grow and develop.

We're now seeking an experienced and results-driven Operations Manager to lead our production operation at our Wednesbury site. This is a fantastic opportunity for a strong operational leader to drive performance, inspire teams, and deliver operational excellence within a fast-paced manufacturing environment.

The Role

As Operations Manager, you will take ownership of the site's production function, ensuring the safe, efficient, and cost-effective delivery of operational targets. Working closely with Engineering, Logistics, Service and Textile team, you'll play a pivotal role in driving continuous improvement, enhancing productivity, and delivering exceptional customer service.

Key Responsibilities

Continuous Improvement & Operational Excellence

• Lead continuous improvement initiatives, quality circles, and operational review forums.
• Analyse production performance, identify improvement opportunities, and implement corrective actions.
• Monitor and report on key operational KPIs, driving performance improvements across the site.
• Collaborate with cross-functional teams to resolve operational challenges effectively.
• Support customer service excellence by ensuring service commitments are consistently met.
• Drive sustainability initiatives, helping reduce environmental impact and improve resource efficiency.

Production Management

• Plan, organise, and coordinate resources to ensure customer requirements are delivered On Time In Full (OTIF).
• Optimise productivity, quality, and operational efficiency across all production areas.
• Ensure compliance with health, safety, quality, and environmental standards.

Financial Management

• Develop and manage departmental budgets in partnership with the General Manager.
• Monitor operational costs, investigate variances, and identify opportunities for improved cost efficiency.
• Contribute to strategic operational planning and capital investment proposals.
• Deliver productivity and cost-saving initiatives while maintaining high service and quality standards.

Leadership & People Development

• Lead, coach, and develop high-performing teams.
• Foster a collaborative "One Team" culture across the site.
• Support succession planning and talent development initiatives.
• Drive employee engagement and create a positive, performance-focused working environment.

What We're Looking For

We're interested in speaking with ambitious operational leaders who can demonstrate:

• Proven experience in Operations, Production, Manufacturing, or Supply Chain Management
• Strong leadership and people management skills
• Excellent communication and stakeholder management capabilities
• A data-driven approach and strong problem-solving ability
• Experience managing budgets, costs, and operational performance
• A track record of delivering continuous improvement and operational excellence
• Degree-level qualification (or equivalent experience) preferred
• Lean and/or Six Sigma expertise is highly desirable

Why Join Elis?

At Elis, we're passionate about helping our people succeed. Through our award-winning Laundry Academy, we offer extensive learning and development opportunities, including in-house training, apprenticeships, leadership development and Health & Safety programmes.

Benefits Include

• Competitive salary
• Annual bonus scheme
• 33 days holiday (including bank holidays)
• Private Medical Insurance
• Company Pension Scheme
• Life Assurance
• Employee Assistance Programme (EAP)
• On-site parking

Ready to make a lasting impact?

If you're an experienced Operations Manager looking for your next challenge within a growing international business, we'd love to hear from you.

Apply today and help shape the future of Elis.