Account Manager

Trelleborg is a world leader in engineered polymer solutions for almost every industry on the planet. And we are where we are because our talents brought us here. By specializing in the polymer engineering that makes innovation and application possible, Trelleborg works closely with leading industry brands to accelerate their performance, drive their business forward—and along the way, shape the industry and progress that will benefit humankind in the exciting years ahead. Our people are Shaping Industry from the Inside. Why don´t you join us?

Instructions

Do you want to experience new challenges and innovate the future of engineered polymer solutions? Accelerate your career with Trelleborg and start shaping industry from the inside.

Position title

Account Manager

Issuing date

June 7, 2024

Organization

Industrial EMEA

Reports to

General Manager

Direct reports

None

Summary of the role

The Account Manager (AM) is responsible for promoting and selling products and services within an assigned market segment for the defined focus accounts. The AM is responsible for building relationships with the appointed accounts and potential prospects in order to fill up the opportunity pipeline.

Tasks and Responsibilities

• Achieve Sales and Profit target according to the defined goals
• Develop short and long-term strategic sales plans for all assigned customers
• Generate and convert opportunities for target customers
• Pursue sales leads with new and existing customers
• Build customer relationships and strategic partnerships, assess customer needs and recommend appropriate products and services
• Pre-plan and conduct customer visits and establish related action plans
• Ensure timely opportunity and quote follow up
• Track, monitor and work to improve project win rate. Utilize CRM for all project information
• Performs technical consulting and is able to explain and communicate the technical features of our sealing solutions.
• Manage prices, conditions and contract negotiation with the team
• Conducting seminars, customer training and participate in fairs
• Provide market feedback to identify innovation trends in order to further improve our sealing portfolio.
• Work to increase Trelleborg Brand Awareness and identify Marketing needs
• Support Strategic Planning (S&OP) and follow up
• Drive Sales Excellence activities
• Guarantee full compliance with all Standard Operating Procedures including Quality Procedures
• Guarantee Contract Review (e.g., NDA, QAA)
• Assist with quality related issues
• Assist in management reviews and reports, business reviews and plans
• Further tasks according to the RACI Matrix and sales processes in IMS

Education and Experience

Technical school degree or equivalent (Mechanical Engineering or Technical Education preferred)

Preferably 2+ years of work experience in engineering and/or sales related field

Knowledge about core tools, processes & norms in Automotive industry like IATF 16949 standard (Automotive Area)

Competencies

Strong written and verbal communication skills

Strong people and relationship building skills

Strong technical and commercial negotiation skills

Broad knowledge of mechanical systems, as well as understanding of technical drawings and terminology

Customer driven with a positive, professional, can-do attitude

Hunter mentality with a proactive attitude

Strong organizational skills with the ability to multitask

Strong analytical and decision making skills

Knowledge of rubber/plastic products, seals and bearings is beneficial

Market and application knowledge within specified market segments is beneficial

Application knowledge within defined market segments

Familiarity with ISO quality requirements is beneficial

Key Interfaces and Stakeholders

Customers

Solutions Team

Sales Team

General Manager

European Network and others e.g., R&D, MLS, SCM...

Geography to cover and Travel requirements

Predominant assignments within the country of employment and eventual travel within Europe

Behavioral Characteristics

Empathy

Integrity

Resilience

Sales hunting mentality

Teamwork & flexibility

Solution oriented thinking

Self-initiative, creative and independent way of working

Alignment to company Core Values

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as required to meet the ongoing needs of the organization.