Project Admin Support - Severe Mental Illness (SMI)

Job Summary

 To provide efficient and effective administration support as part of the Severe

Mental health (SMI) physical health function which operates across primary

and secondary services

 To undertake the administration of all referrals received into the service

 Report to the Health support Team Manager who will provide ongoing

support and guidance.

 To work alongside primary partners in supporting the process

 Support GPs in the reviewing of SMI registers held in primary care.

 Support patients in accessing appointments

 Provide administrative support for the Health Support team including typing, diary

management, meeting organisation, preparation of reports using a range of

Microsoft Office programmes, filing and photocopying

 Manage enquiries from staff, service users/relatives, members of the public,

Consultants and other outside organisations

 Maintain a manual and electronic filing system

 Responsibility for the taking, typing and circulation of minutes, agendas, memos

and other documents alongside general administration duties

 Dealing with postal and electronic mail, telephone and reception queries and

messages

 To provide cover for colleagues on annual leave or sick leave, ensuring the

provision of a flexible, effective and efficient clerical and administration service to

the borough management team

 Liaison with external contacts and organisations, other hospitals and Trust staff,

community services, Social Services, third sector and VCSE

 Support and prompt patients in accessing appointments, and escalate when they

are unable to.

 Promoting good client care and anti-discriminatory practice. This may involve

dealing with clients in a distressed state and or where there are barriers to

understanding.

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

For further details / informal visits contact: Name: Sally Jones Job title: Team Manager/Clinical Lead Email address: ***email_hidden*** Telephone number: 0161 716 3500