French Speaking Transport and Staff Controller

Folkestone

Ref: 4324FC

Company Profile

A well-established service provider with international operations

Responsibilities

French Speaking Transport and Staff Controller

Location: Folkestone

Salary: up to £43,000 per annum plus great benefits

Ref: 4324FC

Main duties: To be responsible for the management and assignment of staff to ensure smooth operations as well as provide relevant information to internal and external departments

The Role

– Coordinate and allocate staff to support operational requirements and service delivery

– Monitor staff availability and arrange cover where required

– Respond quickly to operational changes, disruptions and emerging issues

– Adjust staffing plans to maintain service continuity and performance

– Communicate effectively with staff, managers and stakeholders

– Monitor operational activity and identify the causes of service issues or delays

– Provide timely and accurate operational updates to relevant teams

– Maintain accurate records of operational events, changes and communications

– Ensure all activities are carried out in line with company procedures and safety requirements

– Support operational managers in delivering an efficient and effective service

Candidate's Profile

– Fluent in French required (from B2 level and above)

– Previous experience in railway / control centre beneficial

– Ability to work under pressure as well as in a fast-paced environment

– Excellent communication skills and able to lead by example

– Good IT skills

– Valid Driver’s licence and passport essential

– Willing and able to work on a rotational shift pattern

Salary