Social Media & Community Engagement Officer

Join The Outdoors Group

Are you a creative storyteller who knows how to build engaged online communities and create content that inspires people to take action?

The Outdoors Group is looking for a Social Media & Community Engagement Officer to lead our social media presence and help strengthen relationships with parents, schools, local authorities, employees, partners and the communities we serve.

This is an exciting opportunity to shape the voice of a growing organisation, create meaningful content and deliver campaigns that make a real impact across education and outdoor learning.

The Outdoors Group is a growing organisation providing education, outdoor learning and support services for children, young people and adults across Devon.

We're a purpose-driven organisation that believes in creating positive outcomes for the people we support while building a workplace where our employees can thrive. We value collaboration, innovation, professional development and maintaining a healthy work-life balance.

What You'll Be Doing

As our Social Media & Community Engagement Officer, you'll take ownership of our social media strategy and create engaging content that grows our audiences, strengthens our reputation and builds meaningful relationships with our communities.

Your responsibilities will include:

• Managing social media channels across multiple brands
• Planning and delivering engaging social media campaigns
• Creating graphics, reels, short-form videos, photography and other digital content
• Developing and managing content calendars
• Writing compelling copy tailored to different audiences and platforms
• Managing paid social media advertising campaigns
• Growing online communities and encouraging meaningful engagement
• Monitoring comments, messages and audience interactions
• Attending schools, Forest School settings, open days and events to capture live content
• Monitoring performance and producing insight-led reports to improve future campaigns
• Working closely with colleagues across the marketing team to deliver integrated campaigns

No two days are the same, making this an ideal opportunity for someone who enjoys combining creativity, strategy and community engagement.

About You

You'll be an enthusiastic social media professional who enjoys creating engaging content, building communities and using data to improve performance.

We're looking for someone with experience in:

• Managing multiple social media platforms and audiences
• Developing and delivering social media strategies
• Running paid social media campaigns
• Canva, Adobe Creative Suite or similar creative software
• Creating short-form video, photography and social-first content
• Copywriting for a variety of audiences
• Social media analytics and performance reporting
• Community engagement and stakeholder communications
• Managing multiple projects and deadlines

It would be an advantage if you have experience with:

• Meta Business Manager and LinkedIn Campaign Manager
• Photography and videography
• Reputation management or crisis communications
• Education, charity or not-for-profit organisations

What We're Looking For

You'll be someone who is:

• Creative and innovative
• An excellent communicator and storyteller
• Community-minded and relationship focused
• Proactive and solution driven
• Highly organised and self-motivated
• Adaptable and collaborative
• Passionate about creating content that makes a difference

Why Join The Outdoors Group?

Our people are at the heart of everything we do, and we're committed to helping them succeed.

We offer:

• Hybrid working opportunities
• A supportive and collaborative team
• Professional development and learning opportunities
• The opportunity to shape the social media presence of a growing organisation
• A varied and creative role with genuine autonomy
• A strong commitment to work-life balance
• The chance to make a positive impact through education and outdoor learning

Safeguarding

The Outdoors Group is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

This role is subject to satisfactory references, an Enhanced DBS check and all safer recruitment pre-employment checks.

Apply Today

If you're passionate about social media, storytelling and building communities that make a real difference, we'd love to hear from you.

Click Apply Now to submit your application.

Pay: £27,241.00 per year

Benefits:

• Casual dress
• Cycle to work scheme
• Employee discount
• Free parking
• Health & wellbeing programme
• On-site parking
• Work from home

Work Location: In person