Domestic Assistant

Domestic Assistant / Housekeeper (Residential Children’s Home) | 10585 | Permanent Contract | 18.5 hours per week | £25,285 per annum pro rata (£13.05 per hour) | Grade B | Norwich

To apply, you must download a Norfolk County Council application form >> Here << and attach it to your online application.

Are you looking for a rewarding role where you can make a real difference to the lives of young people?

We are seeking a caring, organised and reliable Domestic Assistant/Housekeeper to join our Residential Children's Service. This important role helps create a safe, clean, comfortable and welcoming home environment for children and young people living in our care.

About the Role

As a Domestic Assistant/Housekeeper, you will be responsible for maintaining high standards of cleanliness and hygiene throughout the home. You will support the day-to-day running of the household by undertaking cleaning, laundry and kitchen duties, helping to ensure that young people live in a homely and well-maintained environment.

Key responsibilities include:

• Cleaning designated areas to maintain a hygienic and comfortable environment.
• Supporting kitchen and dining room tasks, including laying tables, washing up and keeping areas clean and tidy.
• Assisting with laundry duties and role modelling good household practices to young people.
• Reporting any faults with equipment and ensuring unsafe items are taken out of use.
• Following health and safety procedures and maintaining quality standards across the home.
Upholding confidentiality and safeguarding responsibilities at all times

About You

We are looking for someone who:

• Has basic literacy and numeracy skills.
• Has knowledge or experience of cleaning and hygiene practices.
• Understands the importance of health and safety in the workplace.
• Works in an organised and methodical manner.
• Demonstrates tact, tolerance and flexibility.
Can work effectively as part of a team

Previous experience using domestic cleaning equipment and laundry appliances would be advantageous but is not essential.

What You Need to Know

This role is based within a children's residential setting, and successful applicants will need to:

• Undergo an Enhanced DBS check.
• Be physically and mentally fit to undertake the role.
• Understand and support safeguarding responsibilities.
Be comfortable working within an environment that can be emotionally demanding, where young people may display challenging behaviours

Join Us

If you are passionate about creating a positive home environment and want to play an important role in supporting vulnerable young people, we would love to hear from you.

Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria.

To apply, you must download a Norfolk County Council application form >> Here << and attach it to your online application.

For an informal discussion please contact Emma Tolhurst (Team Manager) – 01603-306425 or Lauren Mallet (Assistant Team Manager, Residential) – 01603-307568

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need.
• Financial benefits such as:
  • ‘ Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
  • A Blue Light card for Fire Service and Social Care Workers
  • Relocation expenses (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.
  • Tax efficient ways of getting extra pension and new bikes
  • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
  • A payment if you refer someone you know to a hard to fill job

You can also find information on our Terms and Conditions here.

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: 16 July 2026 at 23:55

All other applicants closing date: 23 July 2026 at 23:55

We have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage. Our economy is growing and driven by innovation in a number of sectors, including energy and food. We also have ambitious plans for new housing and a building programme for schools across Norfolk. Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate.

We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents. We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county.

We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation.

We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services.