Tour Guide

Show visitors our historic city as a tour guide for CitySightseeing York!

We’re looking for a friendly, confident storyteller who loves meeting new people and delivering great customer experiences. In this role, you’ll bring York’s history and culture to life through engaging live commentary, entertaining audiences of all ages, while helping visitors make the most of their time in our beautiful City.

What You’ll Be Doing...

As a CitySightseeing York Tour Guide, you’ll be an ambassador for York’s culture, history and attractions, showing off our fantastic city with live commentary on our famous open-top bus tours.

• Bring York to life! Deliver lively, engaging live commentary during our bus tours, sharing the stories, secrets, and fascinating history of this incredible city with our customers.
• Be a storyteller and city ambassador. Research York’s culture, landmarks, and events to create a memorable experience filled with personality, humour, and passion for the city.
• Create a warm welcome. Greet customers with enthusiasm, assist with boarding, and provide a friendly, approachable presence from the moment they arrive.
• Deliver unforgettable experiences. Help inspire glowing reviews and encourage visitors to return to York again and again.
• Look after every guest. Support customers with mobility needs, families, and visitors unfamiliar with the area, making sure everyone feels comfortable, included, and well cared for.

Why You’ll Love This Role...

Meet people from around the world while bringing York’s stories and history to life. If you enjoy working with people, sharing great experiences, this is a fun, social role where you can make visitors’ days memorable.

About Us – More Than Just a Bus Company

City Sightseeing York is proudly operated under a franchise as part of the wider Yorkshire Coastliner family, itself a key part of Transdev Blazefield, one of the UK's most innovative and customer-focused transport groups. Across 9 depots, with a fleet of over 500 buses, we deliver nearly 50 million journeys every year and it's all powered by the passion and dedication of our 1,400 amazing colleagues. We’re not just moving people from A to B, we’re creating experiences, connecting communities and shaping the future of travel.

If you’re passionate about showcasing one of the UK’s most historic cities, we’d love to hear from you!

You’ll thrive in this role if you are:

• A confident communicator and natural people-person who loves delivering great customer service.
• An engaging storyteller with the ability to captivate audiences of all ages and backgrounds.
• Comfortable speaking to groups using a microphone, with the ability to adapt your style to suit the audience.
• A genuine enthusiasm for York, its history and culture – experience in customer service, hospitality, or tourism is a bonus.

What you can look forward to...

• An hourly rate of £13.06.
• Working 15 hours per week over 3 days, including a Saturday and Sunday with the potential of overtime if required
• A company pension scheme, plus 2x salary life cover, helping you plan confidently for the future.
• Access to our colleague app, Transdev Exchange, where you’ll find discounts on gyms, supermarkets, retailers, wellbeing resources and more.
• A friendly, supportive workplace where you’re known by name, not number. Colleagues often tell us our atmosphere is one of the best they’ve worked in.
• Free travel for you, your partner, and up to two children across our network and with partner bus companies throughout the North of England.
• A team that puts customers first, and a place where you can take pride in the experience you help create.

As this is a Tour Guide (temp) role the contract will come to an end on 1 November 2026.

Closing date is Friday 17 July 2026, 12pm.

How to apply...

• Hit 'Apply' now and don't forget to upload your CV and Cover Letter!

Pay: £13.06 per hour

Work Location: In person