Firearms Licensing Administration Assistant - Police Staff

We currently have an exciting opportunity to join our expanding team. A permanent vacancy has arisen for the role of Firearms Licensing Admin Assistant within the Firearms Licensing Department located in Criminal Justice at Phoenix House, Mansfield, Nottinghamshire.

We are seeking a highly organised and professional Firearms Licensing Administrative Assistant to join our Firearms Licensing Department. This is an exciting opportunity to support the administration of firearms, shotgun and explosive licensing, ensuring applications are processed efficiently, accurately, and in accordance with legislation, national guidance, and force policies.

Key Responsibilities

• Receive, process, and manage firearms and shotgun grant, renewal, variation applications.
• Maintain accurate and up-to-date licensing records and databases.
• Correspond with applicants, registered firearms dealers, shooting clubs, partner agencies, and internal departments.
• Review documentation to ensure applications are complete and compliant with legislative requirements.
• Prepare supporting documentation for Firearms Enquiry Officers and decision-makers.
• Process payments and issue certificates and correspondence.
• Respond to telephone, email, and written enquiries from members of the public and stakeholders.
• Handle sensitive and confidential information in line with data protection requirements.
• Support the scheduling and administration of firearms licensing visits and interviews.

About You - The ideal candidate will be:

• Highly organised with excellent attention to detail.
• Able to manage a varied workload and meet deadlines in a busy environment.
• A confident communicator with strong customer service skills.
• Proficient in Microsoft Office applications, including Outlook, Word, and Excel.
• Experienced in administrative or office-based work.
• Comfortable handling confidential and sensitive information.
• Able to work independently and as part of a team.
• Committed to providing a professional and efficient service.

Please evidence your qualification, experience, knowledge/skills/abilities and any special requests for the role.

To Apply

When applying, please complete the information on the next few screens.

The attached Job Description provides further details about the role.

When applying, refer to the person specification to evidence how you demonstrate your suitability for the role, ensuring the four areas have been considered.

You can also attach a supporting statement of no more than 2000 words referring to the person specification to evidence how you demonstrate your suitability for the role, along with your CV. CV’s will be accepted for this post.

Please ensure any documents you attach during your application do not have your name or any identifiable personal details included within the text or the document name (including any images), so that your application can remain anonymous.

Benefits

Pension scheme – We pay around double the member contribution

Support networks and wellbeing

Annual leave entitlement – Starting at 24 days and increasing with length of service

Blue Light Card discounts

Flexible and agile working where suitable

Please see attached document titled ‘Police Staff Benefits’ for further benefits and information.

Vetting Level – Management – you must have resided in the UK for at least the last 5 years, with less than 12 months spent abroad (some exceptions for those living on a UK military base).

IMPORTANT INFORMATION

For further information about the role please contact Natalie Watson via e-mail at ***email_hidden***.

All applicants will be subject to the Nottinghamshire Police Vetting Policy.

Nottinghamshire Police is committed to the principles of Equality, Fairness and Diversity, and we welcome applications from all sections of the community in our efforts to recruit a diverse and flexible workforce that reflects the people we serve.

Reasonable adjustments will be considered at a later stage for candidates successfully shortlisted. Please be aware, this will not cause any detriment or impact to your application, our aim is to support you throughout the process.

Current Nottinghamshire Police staff only: Candidates currently at risk will be required to complete and attach the at-risk pro-forma document.

Job details

Job reference

REQ001514

Date posted

09/07/2026

Application closing date

23/07/2026

Location

Mansfield

Salary

£25,947 to £27,204 per annum (pro rata if part time)

Package

Contractual hours

Basis

Full time

Job category/type

Criminal Justice