Service Advisor Apprenticeship
Holdcroft
Drive Your Career Forward with the Holdcroft Academy
Service Advisor Apprenticeship
Looking to kick-start your career in the automotive industry?
Whether you're leaving school or looking for a fresh start, the Holdcroft Academy is looking for its next generation of Service Advisors.
No previous automotive experience is needed—just a positive attitude, great communication skills, and a willingness to learn.
What You'll Get
£8.00 per hour for the first 12 months of your apprenticeship, with excellent opportunities to progress and increase your earnings upon successful completion
A nationally recognised Level 3 Business Administration Apprenticeship
All training delivered in-house – no college travel required
A dedicated apprenticeship coach and experienced mentor
Hands-on experience in a busy dealership
A clear pathway into a permanent career with Holdcroft
What You'll Learn
Delivering outstanding customer service face-to-face and over the telephone
Booking vehicle services, repairs and MOTs
Supporting customers throughout their vehicle journey
Using dealership management systems
Parts identification, ordering and stock management
Working closely with technicians and the wider dealership team
Building the skills needed for a successful career in the motor industry
What We're Looking For
GCSE English & Maths (Grade 4/C or above)
Friendly, professional and organised
Confident communicator with good IT skills
Passionate about customer service
Keen to learn and develop
A full UK driving licence is an advantage (or a willingness to obtain one when eligible)
About Holdcroft
Holdcroft Motor Group is a leading automotive retailer committed to delivering exceptional customer service and investing in our people. Through the Holdcroft Academy, we're passionate about developing the next generation of automotive professionals, offering industry-leading training, genuine career progression, and a supportive working environment where you can learn, grow, and build a long-term career.
A Note for Parents & Guardians
We understand that moving from education into the workplace is a big step. That's why every Holdcroft Academy apprentice receives support from both a dedicated apprenticeship coach and an experienced dealership mentor throughout the programme.
Training is delivered within our dealerships, giving apprentices real-world experience in a safe, professional environment while working towards a nationally recognised Level 3 Business Administration Apprenticeship—all without the need to travel to an external college.
Ready to Join the Team?
Click Apply Now, visit the Holdcroft Careers website, or apply through the Government Apprenticeship Service.
Start your career with Holdcroft and drive your future with us!
