Business Assistant - Inpatients

Job Overview

Come and Join Leicestershire Partnership NHS Trust, where we offer a wide variety of challenging and rewarding roles within a supportive, innovative and dynamic work environment!

We have a fantastic opportunity for a Business Assistant to join our team within the Directorate of Mental Health.

This role includes the cover for two different teams which collaborate.

This role is ideal for someone who is organised, proactive and able to work confidently within a small, supportive multidisciplinary team.

This is full time role, 37.5 hours per week Monday to Friday and include two days of working from Gwendolen House and three days remote working.

Community Enhancement Rehabilitation Team (CERT)

Team focuses on restoring independence , preventing hospital readmission. A community-based strategy that delivers rehab, equalization of opportunities, and social inclusion for individuals with complex health needs, disabilities, or injuries.

CERT Team is based in General Hospital Site (Gwendolen House) and this role will cover two working days of support for this team in that location.

Service operate Monday to Friday 9 am 5pm but support for this team is expected for 2 days - Thursday and Friday.

As a Business Administrator for CERT, you would be expected to send letters out in varied communication channels, minute multidisciplinary meetings and medical reviews, be vital part of referrals monitoring and progressing and maintain the ordering systems and support data quality Individual Placement Team (IPT)

The Individual Placement Team (IPT) is a small, friendly and highly collaborative team within the Rehabilitation Pathway at LPT. The team consists of two Case Managers, a Matron, a Clinical Lead (Psychologist), a Consultant and a Business Administrator.

IPT’s core purpose is to provide specialist case management for LPT service users with a primary diagnosis of mental illness whose treatment needs cannot be met within standard LPT services. The team sources Alternative Hospital Placements (AHPs) and undertakes regular face to face reviews to monitor progress, assess therapeutic benefit and ensure placements remain appropriate.

A significant part of IPT’s work also involves planning and coordinating safe discharge and repatriation. In addition, the team provides a triage and support function for service users currently in LPT beds who present with complex needs.

The health and wellbeing of our team members is very important to us and we offer a robust induction period, as well as regular supervision and support. You will have opportunities to progress your career with a structured learning journey that will enable you to achieve your long-term goals and work to your strengths. You’ll be joining an organisation with a genuine team culture built on openness, growth, and truly looking after one another.

We Also Offer

• A generous pension contribution and holiday allowance starting at 27 days
• Free onsite parking
• Access to a wide range of additional benefits (attached) such as discounted shopping, recognition schemes and various other packages you can draw from to help support your work-life balance
• Health and Wellbeing Support
• Various Staff Support Networks

For an informal chat, please contact

Renata Sijka, Administration Manager for Rehabilitation, HD Services and MHSOP Organic Wards on 07887 753678 or email: ***email_hidden***

Job Description Summary (Main Duties And Responsibilities)

As a Business Assistant, you will be required to attend meeting, taking minutes/notes of the meeting, circulating documentation including identifying actions ensuring they are logged, prioritised, and are followed up.

You will be planning and organising training, appointments and events which will include co-ordinating travel arrangements and guest speakers.

You will undertake diary management for yourself, and others and you will communicate effectively via email, including implementing a

flagging/prioritisation system.

You will be creating and formatting professional communications, such as letters, leaflets, presentations, reports and briefings to a high standard.

You will be ordering goods or services, monitoring progress of orders, checking receipt of goods or services to ensure invoices can be reconciled.

You will be dealing with complaints and using your own initiative to solve problems and escalating where necessary.

Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland.

We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.

Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents.

We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.

For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).

All jobs will require permission to work in the UK.

For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.

Applicants at risk within the local NHS who meet essential criteria will have preference for interview.