Democratic Services Officer

Town Hall, Royal Tunbridge Wells, TN11RS

Contract Type: Full Time - Permanent

Contract Details: Tunbridge Wells Borough Council

Salary: £31,612 per annum

Working Hours: 37

Job Category: Administrative/Clerical

21/07/2026 - 13 days remaining

Are you highly organised, diplomatic, a great communicator and looking for a role where no two days are the same?

Tunbridge Wells Borough Council is seeking a Democratic Services Officer to join our friendly Governance and Democratic Services team at the heart of local decision-making.

You'll support Council meetings, committees and elected members, helping to ensure decisions are made transparently, lawfully and effectively.

This is a varied and rewarding role where you'll:

Organise and support Council, Cabinet and committee meetings.

Prepare agendas, coordinate reports and publish decisions.

Attend meetings and produce accurate minutes.

Support hybrid meetings using digital and webcast technology.

Provide guidance to councillors and officers on governance procedures.

We're looking for someone with excellent organisational and communication skills, strong attention to detail, diplomacy, resilience and the ability to thrive in a fast-paced environment with competing priorities. Experience supporting committees, boards or formal meetings is desirable but not essential.

In return, you'll enjoy a supportive team environment, professional development opportunities, Local Government Pension Scheme membership, generous leave entitlement, free parking and the opportunity to work from home up to two days per week after probation.

What we offer

Salary of £31,612, rising to £32,444 after 1 year and £33,276 after 2 years

37 hours per week, Monday to Friday, with 1 to 2 evening meetings per week

Up to 2 days per week working from home after probation

22 days’ annual leave, rising to 27 days after 5 years’ local government service, plus bank holidays and 3 additional days in December

Membership of the Local Government Career Average (CARE) Pension Scheme, with a generous employer contribution of 19.7%

Free staff parking

HAPI benefits platform: Access to an all‑in‑one benefits hub, offering employee perks, wellbeing support, discounts, and everyday savings

Personal development: A range of training opportunities to support your continuing professional development

Employee Assistance Programme (EAP): In partnership with Health Assured, providing confidential support to help balance work and personal life

To learn more about working at Tunbridge Wells Borough Council, explore the kind of place we are , work that matters with people who care , and our pay, benefits, and hybrid working .

If you enjoy working with people, solving problems and making a real contribution to local democracy, and wish to speak to someone to find out more about this role, please contact Jane Clarke, Head of Policy & Governance, on 01892 554 483.

Interviews: 29 and 30 July 2026

Equal Opportunities

Tunbridge Wells – Working for Equality. We welcome applications from all sections of the community.

Safeguarding

The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employee and volunteers to share this commitment.