Cancer Coordinator

Are you looking for an opportunity to play a key role in managing patient pathways? As a Cancer Flow Coordinator you will work with clinical, operational and administrative teams to ensure efficient coordination of cancer and urgent imaging pathways, supporting timely diagnosis and a positive patient experience.

You will coordinate inpatient, outpatient, cancer and urgent Radiology bookings, liaise with multidisciplinary teams, and ensure all stages of the patient pathway are organised effectively. Acting as a central point of contact for patients, clinicians and external partners, you will help maintain smooth patient flow, contribute to MDTs and support achievement of key cancer targets.

As demand grows, the department is expanding its workforce. We are seeking individuals with strong administrative, organisational and communication skills, ideally with experience in complex pathway management, service coordination or improvement initiatives.

This full‑time role involves 7.5 hours per day over five days. Flexibility is required to meet service needs, including early/late shifts, weekends and Bank Holidays.

Please demonstrate how you meet the essential criteria in the Person Specification, as this will inform shortlisting. Review the Job Description and Person Specification before applying. You will be contacted electronically regarding your application outcome and, if successful, invited to interview—please check your email regularly.

The role involves providing comprehensive administrative support to coordinate cancer & urgent Radiology pathways. You will ensure patient bookings and reporting processes are managed accurately, efficiently & within required timeframes, supporting delivery of national cancer targets.

Responsibilities include coordinating inpatient, outpatient, urgent and cancer pathway bookings, working closely with referrers, ward teams, support services, and AHP's to ensure the patient journey is well planned and delivered in a timely manner.

You will proactively manage patient flow by identifying delays (e.g. vetting, diagnostics or reporting backlogs) & taking action to resolve or escalate issues. You will use your understanding of Radiology pathways and cancer standards to prioritise patients and optimise capacity.

You will act as a central contact for patients, clinical teams and external stakeholders, managing high volumes of telephone and electronic enquiries with clear, professional & compassionate communication.

The role requires use of multiple systems (Web Portal, Soliton, PACS, PAS, ePMA, ICE, Teletracking and reporting systems) to manage bookings and maintain accurate records; full training is provided.

You will support service delivery through administrative and analytical tasks, including data collection, monitoring throughput, capacity and demand, and contributing to performance tracking, service improvement and project work.

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Please see attached Job Description/Person Specification for a full detail of role and main responsibilities.