Retail Security Officer

Retail Security Officer – LIDL Bath Location:

LIDL - BTH-Bath Lower Bristol Road Bath BA2 1ES

Hours: 20 hours per week Shift Pattern:

• thursday-Friday

Overtime: Additional shifts available across other LIDL stores in the Bristol area. About the Role We are looking for a professional and customer-focused Retail Security Officer to join our team at LIDL Bath This role plays a key part in providing a safe and welcoming environment for customers and colleagues while helping to reduce loss and support the store's daily operations. Key Responsibilities

• Conduct regular internal and external patrols of the store.
• Provide excellent customer service and assist customers where required.
• Deter and prevent theft, fraud and anti-social behaviour.
• Monitor for suspicious activity and respond appropriately.
• Complete accurate incident reports using company reporting systems.
• Liaise professionally with store management, colleagues and emergency services when required.
• Maintain a visible and reassuring security presence throughout each shift.
• Follow all company policies and procedures.

Requirements

• Valid SIA Door Supervisor or Security Guard licence.
• Excellent communication and customer service skills.
• Reliable, punctual and professional.
• Ability to remain calm and make sound decisions under pressure.
• Previous retail security experience is desirable but not essential.

Please note: Due to the location of this store and limited public transport links, applicants should ideally have access to their own vehicle or live within a reasonable commuting distance of the site. What We Offer

• Guaranteed 20 hours per week.
• Consistent weekly shift pattern.
• Opportunities for overtime across multiple LIDL stores in the Bristol area.
• Full uniform provided.
• Ongoing training and support.
• Opportunity to join a supportive and professional security team.

If you are reliable, customer-focused and take pride in delivering a high standard of security, we would like to hear from you.