Discharge Flow Facilitator

Advert may close early once sufficient number of applications has been reached

The post holder will assist in the provision of an efficient, effective and comprehensive administrative service supporting the Integrated Discharge Team and Enhanced Care Team. The post holder will be expected to work alongside ward staff/Therapies/Patient flow team as well as external partners to facilitate discharge flow and with the organisation of Enhanced Care services. And support achievement of key performance indicators.

Using appropriate technologies and equipment the post holder will produce all work outputs to a high standard meeting the organisations requirements for Patient Safety, Information Governance and CQC recommendations in adherence with Trust policies, procedure and guidelines.

Discharge Process Facilitator Band 3

We are excited to offer an opportunity within Patient Flow and the Integrated Discharge Team based at UNHT. You will work closely with the ward staff as well as local partners including social care and voluntary agencies to support care transitions.

We require a person who has excellent communication skills and who is confident working across professional boundaries. You will need to be flexible, adaptable and a good team player with the ability to work as part of a team as well as independently provide a whole person approach to the care and management for patients within this setting.

This is an exciting and opportunity to work with Patient Flow and Integrated Discharge Team to support the administration and flow of patients through the system including scheduling transport.

Informal Enquiries Should Be Directed To

Danielle Harrison 07759132824

Dawn Jones 07785376163

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition – a note of thanks, Managers Awards, Shining Stars and Service Awards.

We recruit for values and “Together we are North Tees & Hartlepool”

For further details / informal visits contact: Name: Dawn Jones Job title: Clinical Care Coordinator Email address: ***email_hidden*** Telephone number: 07785376163