DU Head

City Of London, England

Job Summary

Delivery Head - Job Description Responsibilities: Delivery Leadership Lead and manage large-scale delivery programs with a minimum portfolio size of €150M+ and a team size of 2000+ professionals. Drive end-to-end delivery across Agile methodologies (SCRUM, Spotify, Kanban, Story Points). Manage diverse delivery models including Fixed Price, Time & Material (T&M), Outcome-based, and Managed Services. Ensure delivery readiness by identifying, onboarding, and mentoring talent (individuals and squads). Resolve delivery impediments with a hands-on, solution-oriented approach. Solutioning and Technology Leadership Engage in customer conversations to conceptualize solutions, architectures, and delivery plans. Stay abreast of digital trends such as SRE, automation testing, predictive analytics, AI, and DevOps. Provide technical leadership across backend, frontend, data, and DevOps stacks. People Management Foster a servant leadership culture, ensuring team integration with both HCL and customer environments. Drive career development, mentoring, and upskilling initiatives. Lead integration efforts for onsite teams with parent organization through townhalls, sprint meetings, and training. Collaborate with local agencies and universities for future talent acquisition and enablement. Operational and Financial Management Own and manage P&L for Germany, including revenue, margin, ARC, and utilization metrics. Act as the single point of contact (SPOC) for managing sales, delivery, and stakeholder relationships. Manage delivery teams of 200+ FTEs across onsite and offshore locations with revenue responsibility of €15–20M. Customer and

Key Responsibilities

1. To plan for Program and Delivery Management and ensure that the agreed deliverables in terms of time| cost and quality are met

2. To support business development activities to source further business from the existing client

3. To ensure customer engagement / satisfaction and referenceability

4. To guide, manage, develop and engage the team

5. To anchor process improvement/compliance and other organizational initiatives

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