Housing Assistant

Salary

£26,340 - £26,472 pro rata (pay award pending)

Contractual hours

22.4

Basis

Part time

Region

Rotherham

Job category/type

Administration/Clerical

Date posted

01/07/2026

Job reference

REQ23332

attachment

Benefits Package.doc

Directorate: Adult Care, Housing and Public Health

Permanent, part time, 22.4 hours per week.

Join Our Council Homes Support Services Team

We’re looking for a proactive, customer‑focused individual to join our Council Homes Support Services team. In this role, you’ll provide essential back‑office support to our Housing and Estate Services, helping us deliver a smooth and reliable service for our tenants.

As a key part of our tenancy management function, you’ll work closely with our locality-based officers and be responsible for a range of administrative tasks including:

• Data entry and record maintenance
• Managing shared inboxes
• Producing letters and routine correspondence
• Supporting day-to-day admin processes
• Contributing to an efficient and positive experience for our tenants
• Contacting our tenants by telephone and email.

This role is ideal for someone with experience in Housing, Customer Service, Call Centres, Administration, Reception, or for graduates and college leavers looking to begin a career in public services.

Key Details Interviews: July/August 2026, interview date to be confirmed (please record on your application form if you have any holidays booked).

Want to know more?

If you have any questions about the role or would like to discuss flexible working options, please contact Heather Kealey, Team Leader at ***email_hidden***.

This post will have access to the Public Services Network, if successful you will be required to apply for a disclosure of criminal records check at the Basic level (unspent criminal convictions) Rotherham Metropolitan Borough Council is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. For further information, please visit our website.