Team Leader - Mental Health
Norfolk and Waveney Mind
Team Leader - Mental Health
REF: NWM/701
We have two Team Leader positions available
Post 1
*
Hours:* Part Time - 20 hours per week
Week 1 & Week 2: Monday - 10AM - 6PM
Tuesday - 10AM - 6PM
Wednesday - 10AM - 3PM
Post 2
Hours: Part Time - 23 hours per week
Week 1 & Week 2: Wednesday: 2PM – 6PM
Thursday: 10:30AM – 6PM
Friday: 10:30AM – 6PM
Saturday: 9:30AM – 2:30PM
Starting Salary: £26,818 per annum rising to £28,392 per annum after 6 month probation. Salary quoted is for full time hours - salary will be pro rata for part time hours
Location: The role will be based locally in Great Yarmouth or Gorleston. Further details about the exact location will be shared during the recruitment process.
We are excited to invite applications for the role of Team Leader role. This is a fantastic opportunity for an experienced team leader with a passion for mental health support to take on a key role in the development and operation of our daytime recovery service.
As the Team Leader, you will play a vital part in ensuring the smooth day-to-day functioning of the hub, providing direct leadership to a dedicated team and contributing to the recovery journeys of individuals experiencing mental health crises. This role involves working within a supportive, trauma-informed environment, ensuring that individuals in distress receive the care, compassion, and tools they need to regain control of their mental health.
Key Responsibilities:
Lead and Support the Team: Ensure the team is well-supported, clear in its values, and responsive to service users’ needs. Provide regular supervision, guidance, and support to Recovery Workers and Volunteers.
Crisis Support: Provide immediate support to individuals experiencing a mental health crisis, guiding them through crisis management and safety planning.
Recovery-Focused Care: Deliver trauma-informed and recovery-focused workshops, sessions, and one-on-one support. Ensure individuals receive therapeutic interventions such as cognitive behavioural tools, mindfulness practices, and emotional regulation techniques.
Community Resource: Help position the Hub as a community resource, providing education on mental health and offering a safe, welcoming environment for those in need.
Operational Oversight: Ensure the smooth running of the Hub on a daily basis, maintaining high service standards, evaluating impact, and managing risks. Provide regular operational statistics and service feedback to the Service Manager.
Collaboration: Liaise with external agencies, GPs, and community teams, establishing referral pathways and building positive relationships with stakeholders to enhance support for service users.
Leadership in Group Work: Lead group work programmes focused on addressing mental health, substance abuse, poverty, housing issues, and other challenges faced by individuals.
Skills & Experience Required
Proven team leader experience, ideally within mental health or recovery services.
Strong understanding of crisis intervention and recovery-based approaches.
Experience in managing and supporting teams, including volunteers and support workers.
Ability to work collaboratively with external agencies and internal teams.
Strong communication, organisational, and decision-making skills.
Familiarity with using clinical systems (e.g. IAPTUS)
A commitment to delivering high-quality, psychologically informed care that empowers individuals to lead their own recovery journey.
Closing date: This vacancy may close without prior notice once a sufficient number of applications have been received. Therefore, if you are interested, please submit your application as early as possible.
Individual Interview Dates will be confirmed for interviews
How To Apply
*Candidates will be redirected to the Norfolk and Waveney Mind website to apply online.
#IND1
Job Types: Part-time, Permanent
Pay: £26,818.00 per year
Work Location: In person
