Chief Strategy Officer

Join the NHS Business Services Authority as our Chief Strategy Officer, a pivotal executive role shaping our strategy in a high impact organisation that touches millions of lives every day.

Reporting to our CEO, you will lead the development and delivery of NHSBSA’s strategy, ensuring high quality, efficient national services that deliver value for taxpayers and support frontline care. A trusted advisor to the CEO and Board, you will bring insight, innovation and commercial acumen to drive growth, transformation and long term success.

This influential role spans strategy, business development, performance and assurance. You will lead system wide transformation, identify and deliver growth opportunities, and build strategic partnerships across government, the NHS and key stakeholders. You will ensure robust risk and assurance frameworks are in place, strengthening confidence in organisational performance.

As our Chief Strategy Officer, you will foster an innovative and customer focused culture and empower teams to deliver meaningful impact. Inspiring high performance and strengthening organisational capability, you will ensure NHSBSA remains at the forefront of national business services.

Location: Leeds, Newcastle or Eastbourne (with regular travel to Newcastle).

What do we offer?

• 27 days annual leave
• Excellent pension, 23.7% employer contribution
• Flexible working
• NHS Car Lease Scheme
• Access to a wide range of benefits and high-street discounts

As our Chief Strategy Officer you will be accountable for:

• Shared Executive accountability, shaping the strategic direction of the organisation in order to achieve its vision and contribute to the development of the organisations strategic and annual business plans.
• Developing and implementing appropriate strategies to actively manage the reputation of NHSBSA with all key stakeholders.
• Lead a diverse directorate to actively drive and lead the strategic priorities of both the organisation and wider healthcare landscape, to meet the everchanging needs of the NHS.
• Lead the transformation agenda to identify, evaluate and prioritise opportunities for cultivating innovative and transformational solutions.
• Deliver an appropriate customer strategy which takes into account the customer needs in relation to all aspects of NHSBSA services and ensure that the customer proposition is communicated.
• Collaborate with the Executive and Non-Executive Board in order to develop, finalise and produce the NHSBSA strategy, business plan and annual report, including developing a long term business plan.
• Work collaboratively with business leaders and their teams to identify and analyse strategic initiatives, develop actionable strategic plans, and drive execution against plans.

Please review the attached job description for a full list of responsibilities for the role.

Here at the NHS Business Services Authority (NHSBSA), what we do matters.

We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we’re proud to be part of something meaningful, that touches millions of lives.

We design our services around customer needs and place people at the heart of our organisation. That’s why when you join us, you’ll be empowered and supported to help your career grow.

As one of the UK’s Best Big Companies to work for, we’re connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.

We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work.

We’re committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more.

Alongside a competitive salary with pay progression, we offer a people-centric benefits package, connecting you to the rewards and benefits you value most!

Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you.

We are people connected to care.

For further details / informal visits contact: Name: Beth Jackson Job title: Talent Acquisition Lead Email address: ***email_hidden***