Digital Product Owner
CROSwiss
Why Here?
Sky is a leading media and entertainment company connecting millions with entertainment, sports, news and arts through innovative products and services. The Group Digital Product team works on brilliant products like NOW and Peacock. The team builds its own software on a global stage and delivers exceptional customer experiences across all channels while curating an effective customer-led operating model.
What Will You Do?
As a Digital Product Owner at Sky, you will define and deliver the Digital Knowledge Product vision, strategy, and roadmap to drive improvements in customer resolution and self-service performance. You will lead the transformation of knowledge into a structured AI-ready asset while establishing frameworks and operating models. Additionally, you will drive innovation through AI, experimentation, and data-led optimisation to enhance content effectiveness and customer outcomes.