Shopping Centre Manager

Shopping Centre Manager – Southwest

Location: Chippenham

We’re looking for a confident and dynamic Retail Centre Manager to join our Property & Asset Management team. This is an exciting opportunity to take ownership of a shopping centre and a portfolio of retail sites across the Southwest, playing a key role in delivering exceptional property management and facilities services.

About the Role

As Retail Centre Manager, you’ll be responsible for the day-to-day management, performance, and compliance of your sites. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and can balance operational delivery with stakeholder engagement.

You’ll work closely with Property Managers, Centre Managers, tenants, contractors, and clients, ensuring the smooth running of centres and maintaining high standards across all areas.

Key Responsibilities

• Manage health & safety (HSQE) requirements and ensure regulatory compliance
• Coordinate and monitor service providers and contractors
• Support service charge budgets and reconciliation processes
• Build strong relationships through tenant and client liaison
• Oversee hard & soft services across the portfolio
• Manage contracts and tender processes
• Promote ESG principles in day-to-day operations
• Help maintain and enhance the reputation and appearance of each site

About You

We’re looking for someone who brings both professionalism and energy to the role:

• Strong communication and interpersonal skills
• Ability to build and maintain relationships with tenants, clients, and suppliers
• Organised, proactive, and able to manage multiple priorities
• Confident decision-maker with the ability to respond under pressure
• Solid understanding of contracts, procurement, and budgeting principles
• Ideally experienced in retail or shopping centre management
• Knowledge of health & safety legislation
• A strong work ethic with a clear sense of ownership and accountability

Please send your CV to ***email_hidden***