Administrator

We are seeking an organised and enthusiastic Band 3 Administrator to join our Community Paediatric Team.

This role is key in supporting the smooth running of services by providing high-quality administrative support to clinicians and ensuring an effective patient journey.

You will play an important role in supporting referrals, managing appointments and contributing to the delivery of efficient and patient-centred care.

The Role Involves

• Providing administrative support to the Community Paediatric Team
• Managing referrals and support patient pathways using electronic systems
• Typing clinical and administrative correspondence (audio and copy typing)
• Maintaining accurate patient records in line with standard procedures
• Supporting 18-week pathway targets, escalating any concerns appropriately
• Responding to queries from patients, families and professionals
• Assisting with reception duties and Single Point of Access (SPA) phone lines when required
• Contributing to service audits, data reporting and administrative improvements

The post holder will provide comprehensive administrative support to the community paediatric service, including maintaining patient records, managing referrals and supporting clinic activity.

The role involves effective communication with a wide range of stakeholders including clinicians, families, education and external agencies. The post holder will act as a key link between clinical and administrative teams, helping ensure efficient service delivery.

You will support data collection, audits and reporting requirements, and contribute to service improvement initiatives. The role requires strong organisational skills, attention to detail and the ability to prioritise workload in a busy environment.

The post holder will also support reception and SPA services as required, ensuring a professional and welcoming service is provided at all times.

Rated ‘Outstanding’ by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.

There’s one reason why our services are outstanding – and that’s our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.

If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.

For further details / informal visits contact: Name: Katie Ashley-Burke Job title: Clinical Lead Email address: ***email_hidden***