Clinical Co-ordinator / PA

We are seeking an experienced and highly organised Band 4 Clinic Coordinator / Personal Assistant to join our Neurodevelopmental Skill Mix Team within the Community Paediatric Service.

This is a key role providing comprehensive administrative and PA support to clinical lead and clinicians, ensuring the effective coordination of clinics and patient pathways.

You will play a vital role in supporting high-quality patient care through efficient service delivery and strong organisational skills.

The Role Will Include

• Providing PA / admin support to Clinical Lead & clinicians
• Co-ordinating / planning clinics, incl. booking appointments, rooms & managing clinic rotas
• Managing referrals / patient pathways using electronic systems (e.g. SystmOne)
• Managing clinical correspondence including clinic letters and reports
• Acting as key point of contact for clinicians, patients & external agencies
• Ensuring smooth running of clinics & patient pathways, monitoring waiting times
• Taking meeting minutes & supporting service meetings
• Responding to patient queries, concerns & complaints appropriately
• Supporting service improvement initiatives and administrative projects
• Supervising and support administrative staff
• Maintaining accurate records and ensure timely communication across teams

Why not click on the link to the Job Description and find out more about the role.

Should we receive a high number of applications, we reserve the right to close this vacancy at any point after 2 July

The post holder will deliver a comprehensive administrative and PA service, supporting clinicians and ensuring efficient coordination of the neurodevelopmental pathway. This includes managing patient records, referrals, clinic bookings and correspondence.

You will act as a key link between clinical teams, administrative colleagues and external stakeholders, ensuring effective communication and timely sharing of information. The role requires strong organisational skills, initiative and the ability to prioritise workload in a busy environment.

You will support service development, audits and administrative processes, as well as supervising staff and contributing to training. Maintaining confidentiality, adhering to governance policies and supporting high-quality service delivery are essential aspects of this role.

Rated ‘Outstanding’ by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.

There’s one reason why our services are outstanding – and that’s our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.

If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.

For further details / informal visits contact: Name: Katie Ashley-Burke Job title: Clinical Lead Email address: ***email_hidden***