Business and Governance Administrator

To support the Care Groups and services in co-ordinating Business and Governance processes and data performance management, data quality and service development and clinical systems.

The Specialist Mental Health Business and Governance Team is a team of 7 staff, who in the main works from home. Office working will be required on occasions and attendance at meetings will be either face to face or via MS Teams. The Team supports Clinical Services across the Cheshire and Wirral area in Community, Inpatients and First Response Services for the governance of all Incidents, Complaints, Coroners requests and all Learning Responses.

The post holder will be the focal point for coordinating the requests for statements to be provided to the coroner.

Support on various meetings as per service need.

The post holder will also be expected to be able to organise and prioritise their own workload on a daily basis to ensure that time sensitive deadlines are met and that urgent workload is accommodated.

This is a varied role and can be demanding at times whilst supporting the clinical teams. The post holder will also be expected to provide cross cover for colleagues as and when required.

To assist in co-ordinating and supporting the complete range of quality governance activities including the management of incidents, complaints, freedom of information requests and resulting actions.

To support on preparation, minutes and action logs for various meetings according to service need.

To take an active part in team meetings, sharing information and raising issues relating to quality or areas for improvement, and suggesting possible solutions.

Be aware of the CQC Regulation and compliance and the impact of any adverse findings of quality measurement, internal/external reviews and changes in service delivery and prepare for assessments.

Cheshire and Wirral Partnership (CWP) provides health and care services for a population of over one million people, including mental health, learning disability, community physical health and all-age disability care, as well as the provision of three GP surgeries in Cheshire.

We employ around 4,500 staff across 73 sites and have services across Wirral and Cheshire, as well as Trafford, Warrington, Bolton, Halton, Liverpool and Stockport.

Our aim is to help improve the lives of everyone in our communities, adopting a compassionate, person-centred approach to everything we do. We are rated as Outstanding for Caring by the Care Quality Commission, with a Good rating overall.

As a Disability Confident Employer, Rainbow Badge Scheme member, Veteran Aware organisation and proud holder of the Armed Forces Covenant Employer Recognition Scheme Gold Award, CWP is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences, and welcome applications from people who have direct experience of accessing our services.

All new starters will commence in post on one fixed start date each month, in line with our Prepare to Care (P2C) induction programme date. P2C offers up to 3 weeks training to support you to meet the induction / initial training requirements of the role.

Whether you are just starting out in your career or looking to use your existing skills and experience in a new role, you’ll find something to suit you at CWP.

For further details / informal visits contact: Name: Lisa Young Job title: Business and Governance Team Manager Email address: ***email_hidden*** Telephone number: 07909 998286