Business Administration Apprentice

Company Description

Hi-Tech Property Services Ltd, established in 2003, provides professional building and property maintenance services across Hampshire and surrounding counties. The company operates with a modern fleet of fully equipped vans and a team of qualified and experienced engineers, general builders, and tradespeople across all key disciplines. Hi-Tech offers both reactive and planned maintenance, with a 24-hour call centre ensuring prompt response and first-class service for customers.

Role Description

This is a full-time, Business Administration Apprentice role. The apprentice will support day-to-day office operations, including handling phone and email inquiries, updating records, and assisting with scheduling engineers and tradespeople for reactive and planned maintenance jobs. Responsibilities include data entry, maintaining job logs and documentation, preparing basic reports, and helping to process invoices and purchase orders. The role involves collaborating with the call centre and operational teams to ensure accurate information flow, timely job allocation, and professional customer communication. The apprentice will also support general administrative tasks such as filing, organizing digital and physical records, and contributing to process improvements as skills develop.

You’ll study to gain professional knowledge and skills.

Training provider: HAVANT AND SOUTH DOWNS COLLEGE

Course: Business administrator (level 3)

This apprenticeship is a work-based apprenticeship which means all learning will be completed in the workplace with no requirement to attend college day release.

Qualifications:

• English (grade 4)
• Maths (grade 4)

Skills:

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Administrative skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience
• Good Knowledge of MS Office

We have a clear progression path for a successful career with the company: Service Desk Operative, Service Desk Leader, Service Desk Manager, Head of Facilities.

£16,640 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Monday to Friday, 08:00 to 17:00, with one hour lunch break.

40 hours a week

This is the first step in a path to become a FM professional and take further qualifications and training to become a team leader or manager in your future career path.

HAVANT AND SOUTH DOWNS COLLEGE

Robert Read

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The reference code for this apprenticeship is VAC2000038651.

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