Supporter Services Hub Matchday Assistant

Burnley FC is an established professional football club with a rich history, located in the heart of the town and its community, we believe that Burnley is a special place - a home to extraordinary people like you. Come and be part of our story!

The Role

A new opportunity has become available for a casual Supporter Services Hub Assistant to join us at Burnley Football Club. You’ll play a key role in supporting the Club’s ongoing development and helping us deliver a first-class experience for supporters.

About You

The ideal candidate will have Excellent customer service and communication skills.

You will also need to have a flexible approach to work and be able to work evenings and weekends.

Role Expectations

As the new supporter service hub assistant, you will be expected to:

• To manage inbound and outbound enquiries across a number of different communication channels (phone, email, online and in person).
• Deliver on the sale of commercial products relating to Burnley FC through the Club’s ticketing system.
• Assisting in the sale of match tickets, season cards and memberships as required

How to Apply

Please apply via Burnley FC’s career page where you should complete our application form and submit a short cover letter/CV explaining how you meet the role criteria, along with your educational and employment history. Please also provide an explanation for any gaps.

Successful applicants will be subject to a social media check and a Criminal Record Check (DBS) which will be paid for by the employer.

Burnley FC Careers

If you require an alternative format of our job description and person specification and/or our application form, please contact the HR department at ***email_hidden***.

• Please note, should an adequate number of applications be received prior to the closing date, Burnley FC reserve the right to remove a job advert.