Secretary - Neurology Department

Job Overview

The purpose of this role is to provide a comprehensive, efficient and

confidential secretarial and administrative service to the Neurology team, supporting consultants and clinical staff in delivering high-quality patient care.

In this role, you will be responsible for accurate typing, clinic administration, and patient pathway coordination, making full use of digital systems including Millennium (EPR) and T-Pro dictation software.

The role requires strong organisational and communication skills, attention to detail, and the ability to prioritise workload in a busy clinical environment.

This is an excellent opportunity to develop and make the role your own within a supportive and nurturing environment. You will be joining a friendly, hardworking team who value collaboration and support one another to deliver the best possible care.

Main duties of the job

Provide comprehensive secretarial support to Neurology consultants and the wider team, including audio typing of clinical correspondence, managing patient records and appointments on Millennium, and ensuring timely processing of clinic outcomes.

The role involves tracking patient pathways against RTT targets, handling enquiries, supporting clinic preparation, and working closely with multidisciplinary teams to maintain accurate records, support continuity of care, and escalate any issues appropriately.

Working for our organisation

We are proud to be part of BSW Hospitals Group - a formal partnership between the Royal United Hospitals Bath NHS Foundation Trust, Great Western Hospitals NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17, 600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people.

We are creating a health and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.

By working together, we make a real difference for our patients, each other, and our community. Every role matters in delivering the exceptional, person‑centred care we’re proud of.

We’re committed to a compassionate, inclusive culture where kindness is championed, differences are valued, and diversity makes us stronger.

We want to support you to thrive, taking your career to its full potential. We prioritise staff wellbeing – and yes, we even have a pool!

Discover what it’s like to live and work in Bath, explore our RUH staff benefits, and learn how we’re building healthcare for the future through the Dyson Cancer Centre and our commitment to research.

Detailed Job Description And Main Responsibilities

The detailed job description is attached highlighting the main duties and responsibilities of the role.

Person specification

Qualification

Essential criteria

• Good standard of education (GCSE or equivalent, including English).

Desirable criteria

• Secretarial or business administration qualification.

Knowledge and Experience

Essential criteria

• Experience working in an administrative or secretarial role.

Desirable criteria

• Previous NHS or healthcare experience.

Please note - Due to recent changes in UK immigration and visa rules applicants who do not currently have the right to work in the UK may not be considered unless an alternative right to work solution can be provided. Candidates requiring sponsorship (or will need sponsorship at the end of a current visa e.g. those with graduate visa's) should review the eligibility criteria on the gov.uk website before applying: Prove your right to work to an employer: Overview - GOV.UK

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early if we receive a high number of applications. We strongly encourage you to complete and submit your application in good time to ensure it can be considered.

Documents to download

• B3 Neurology Secretary (PDF, 330.6KB)
• Join the RUH (PDF, 1.3MB)

Further details / informal visits contact

Name Victoria Moore Job title Neurology Lead Secretary Email address ***email_hidden***