Operations Specialist

Who we are

Natural World Safaris is a ground-breaking, multi-award-winning tour operator specialising in extraordinary, wildlife-focused journeys. We craft unique, tailor-made itineraries that take our clients closer to the natural world than they ever imagined possible.

Our strength lies in our unreplicated product, our team of passionate specialists, and our exceptional ground partners. From freediving with sperm whales to working alongside leading conservationists, we don’t just deliver “the best” — we deliver their best. For our clients, the journey into the extraordinary is guaranteed.

Operating across 42 destinations (and growing), we’re looking for enthusiastic, detail-driven individuals to join our Operations team.

Who you are

As one of our Operations Specialists, you’ll play a key role in ensuring every client’s experience runs smoothly from start to finish. You’ll handle pre- and post-booking administration, maintain clear communication with clients and partners, and uphold our exacting standards of service.

We’re looking for someone who:

• Has exceptional attention to detail and takes pride in getting things right.
• Thrives in a fast-paced environment and can juggle multiple priorities with ease.
• Communicates confidently and warmly with clients and colleagues alike.
• Is proactive, organised, and motivated to deliver outstanding customer care.
• Shares our passion for travel, wildlife, and the natural world.
• Values teamwork and understands the importance of collaboration and communication.

The benefits

• Competitive starting salary (in line with the Living Wage)
• Brighton Office Based, close to the sea!
• Personal development and clear career progression opportunities
• Pension scheme
• Free fruit and drinks in the office
• Store discounts
• Cycle to Work scheme
• Regular team socials
• Enhanced holiday allowance

How to apply

If this sounds like the place where you’d like to make a difference, please send your CV and a covering letter to ***email_hidden***