Receptionist/Admin Assistant

University Hospitals of North Midlands NHS Trust

At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations

Therapies Receptionist/Administration Assistant

Full-Time 37.5hrs

An exciting opportunity has arisen within the Therapies Department. We are looking to appoint an enthusiastic Receptionist/Administration Assistant who is reliable and willing to learn, to join an efficient and highly motivated administration & clerical team.

The successful candidate will work within a busy and challenging environment therefore you must be confident, a good team player and have the ability to work well under pressure. Excellent communication and organisational skills are essential as is the ability to prioritise effectively whilst using initiative.

This is role will involve multi-tasking with constantly changing priorities, you will be working closely with the administration/clerical team and therapy staff to ensure an efficient service is provided to our patients.

The post holder will need to have good IT skills. The ideal person will be dynamic, able to think on their feet and prioritise their work load according to the needs of the department. The ideal person will be able to remain calm under pressure, have excellent communication skills and will foster excellent working relationships.

If you are successful, you will be greeting and booking in new arrivals to the Therapies outpatient department, ensuring that all patient information systems are kept up to date and helping to create and maintain a friendly, courteous atmosphere for our patients, the general public, other staff and contacts external to the Trust at all times.

The UHNM NHS Trust covers Royal Stoke Hospital in Stoke on Trent and County Hospital in Stafford. Royal Stoke a large acute teaching hospital, with a Turnover of £360 million. Located in Stoke on Trent and Stafford, UHNM is close to the M6, within commuting distance of culturally diverse major conurbations, such as Manchester and Birmingham and surrounded by rural pleasures, including the Peak District National Park.

Each year Royal Stoke cares for over 600,000 people providing emergency treatment, planned operations and medical care. It is a leading teaching hospital in partnership with Keele University and has a patient-centred clinical research facility providing state-of-the-art facilities.

Investing in the health and wellbeing of our staff is really important to us. We offer a range of options for our staff to help maintain a good work-life balance including full time, part time hours and bank hours. We are also committed to offering flexible working wherever we can and where relevant to the role and the service, agile working. You can select your preferences upon application

For further details / informal visits contact: Name: Katie Ray Job title: Therapies A&C Manager Email address: ***email_hidden*** Telephone number: 01782 675437