Bank Reception Administrator

Spire Healthcare, Bushey Hospital | Receptionist/Administrator | Bank | Flexible Working

Are you a friendly, organised, and professional individual looking for a rewarding role in healthcare? Spire Bushey Hospital is seeking a dedicated Receptionist/Administrator to be the welcoming face of our hospital.

In this vital role, you will deliver outstanding customer service to patients, visitors, and staff, ensuring every interaction is smooth, efficient, and positive. If you have a passion for patient care and take pride in providing an exceptional experience, we’d love to hear from you.

• Welcoming, registering, including the accurate collection of credit card details and patient information.
• Directing patients, consultants and hospital teams as required, to the hospital in a warm, professional and caring manner and in such a way as to provide confidence.
• Compliance with NHS forms and processes.
• Processing in-patient/out-patient charges.
• Cash handling strictly within the parameters of the ‘Handling Cash Policy’.
• Discharge of patients onto computer system ensuring accuracy of all information.
• Manage the hospital switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner.
• Undertake various clerical duties including checking of bed status reports, ordering and distribution of newspapers, including badges for visitors, booking taxis.

Who We're Looking For

• A personable individual with the ability to work on own initiative as well as part of a team
• Good basic PC skills, including Word, Excel and Outlook
• Excellent customer service skills
• High degree of accuracy in administration
• Great communication skills at all levels
• Experience in a customer service environment
• Experience with information management systems
• Switchboard experience desirable

Working Hours: Between Monday - Sunday

Contract Type: Bank

Benefits

• Bank colleagues are paid weekly
• We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave
• Access to Spire Healthcare pension
• Free uniform
• Free DBS
• Full induction, including mandatory training updates

We commit to our employee’s well-being through work life balance, on-going development, support and reward.

For further information about this role or for an informal conversation about the range of career options available with Spire please contact ***email_hidden***

Closing Date: If we have received sufficient applications, we reserve the right to close this vacancy without further notice, so please submit your application as soon as possible.

Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services.

We have achieved our market leading position because of our Purpose, which is to 'make a positive difference to people's lives through outstanding personalised care'. Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated ‘Good’ or ‘Outstanding’ by the Regulators; these are sector leading standards.

About The Team

Spire Bushey Hospital is one of North London and Hertfordshire’s leading private hospitals and we take pride in delivering high-quality care. We offer fast access to expert healthcare, from consultations with a wide range of specialists and advanced diagnostics to personalised treatments and aftercare.