Apprentice in Health Records and Outpatient Receptionist

Working Full Time: 37.5 hours per week

Would you like to start an exciting career as an Apprentice in Health Records and Outpatient Reception within the NHS whilst achieving a nationally recognised Apprenticeship Qualification?

Do you want a paid job with great prospects to grow and develop your skills? If the answer is YES then this could be the perfect opportunity for you!

An opportunity has arisen in the Health Records and Outpatient Reception Department for an Apprentice. The post has a comprehensive training programme involving rotating between Health Records and the Outpatient Reception Departments allowing the successful candidate to get excellent training in a variety of administration positions.

• The apprenticeship is a work-based training programme where you will be able to develop your skills in subjects such as English and Maths. The successful applicant will also gain an NVQ in Customer Service which is a nationally recognised qualification.
• The successful post holder will provide support to an efficient and confidential Clerical Team with duties including digitalizing records, preparing casenotes and working in the Reception areas within the hospital.
• A portion of the post holder’s day will include walking to and from different departments within the hospital for such tasks as to obtain and deliver case notes and clinic trolleys etc.

The Trust’s services are provided from three locations:

• The Countess of Chester Hospital: providing 473 general and acute beds.
• Ellesmere Port Hospital: providing 60 beds as a rehabilitation, intermediate and outpatient facility.
• Tarporley War Memorial Hospital: a base for community services which serve the local rural population.

The Countess of Chester Hospital NHS Foundation Trust employs 5,964 staff (headcount) to provide care and treatment to a population of over 400,000 people living in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire.

The Trust works collaboratively within the wider Cheshire and Merseyside Integrated Care System. Due to its location on the border with North Wales, the Trust also works closely with the Betsi Cadwaladr University Health Board.

The Trust treats patients from England and some parts of Wales. During 2024/2025, there were approximately 643,000 patient attendances (inpatient, A&E, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery

For further details / informal visits contact: Name: Tracy Blackhall Job title: Health Records Manager Email address: ***email_hidden*** Telephone number: 01244366466