IT & Systems Manager

We are Hiring - IT & Systems Manager

Genco UK Group Limited is a reliable contractor who provides Reactive planned and preventative Maintenance Services within the retail sector. We are a fast-paced Company and rapidly growing and expanding our area coverage. We are currently seeking a new IT Systems Manager to join our Company.

As an IT & Systems Manager you will be accountable for the overall management, security, and day-to-day operation of all IT systems within the business. You will ensure the availability, performance, and security of infrastructure, while working within the limits of requirements, specifications, and costs. You will act as the primary IT lead, liaising with the Company’s IT Support provider, Consultant, external vendors, and internal stakeholders to maintain a secure, efficient, and scalable IT environment. This is a hands-on role where the IT & Systems Manager acts as the first line of support for all IT-related issues across the business, ranging from basic user support (e.g. hardware issues, printers, desk setups) through to system management, implementation, and strategic improvements. This role is responsible for driving continuous improvement, supporting business systems, and leading the digitalisation of the Company through modern technologies and best practices.

Key Responsibilities (not exhaustive):

• First point of contact for all IT and telecom issues

• Hands-on support across hardware, software, networking and cloud platforms

• Managing Microsoft 365, Entra ID (Azure AD), licences and user access

• Maintaining IT security controls (MFA, Conditional Access) and Cyber Essentials compliance

• Monitoring systems for performance, reliability and security threats

• Managing devices, onboarding/offboarding and IT asset records

• Supporting infrastructure, telephony and server environments

• Supporting business systems (e.g. Sage 50, JobFlow)

• Liaising with third-party providers and managing suppliers

• Leading IT projects, system improvements and digital transformation

• Proven hands-on IT Manager or senior IT experience (1st–3rd line support)

• Strong knowledge of Microsoft 365, Azure AD (Entra ID) and cloud technologies

• Experience with SharePoint migration and device/endpoint management

• Strong understanding of infrastructure, networking and IT security

• Ability to manage multiple priorities and work under pressure

• Strong communication, organisational and problem-solving skills

Company phone & laptop | Pension | Benenden Healthcare (after 1 year) | Cycle to Work Scheme

Salary: £32,500 – £40,000 (DOE)

Genco prides itself on being a family run Company with many of its employees also being friends. Delivering the Difference to our Customers with a thriving and supportive workforce.

Genco UK Group Limited are an equal opportunities employer.

No agencies please

• To apply for this role please apply via indeed or send your CV and cover letter in to: ***email_hidden***