Central Admin Business Administrator

About the role

We are looking for a highly organised and customer-focused Central Admin Business Administrator to join our team. In this role, you will support the efficient operational delivery of our fuel card offering, while providing wider administrative support to the fleet team.

You will play a key role in ensuring smooth day-to-day operations, managing customer queries and maintaining accurate systems and records. This is a great opportunity for someone who thrives in a fast-paced environment and enjoys working collaboratively across teams.

What you'll be doing

Key Responsibilities

• Managing the fuel card inbox and responding to customer queries
• Advising internal customers on appropriate fuel card options
• Maintaining spreadsheets and databases for audit and tracking purposes
• Managing the fuel card provider online account
• Ordering fuel cards and ensuring timely delivery
• Promoting the use of discounted fuel cards
• Monitoring usage and identifying potential misuse
• Supporting customer queries, investigations and invoicing processes
• Raising and updating purchase orders
• Assisting with vehicle additions and customer requests
• Supporting weekly and monthly fleet reconciliations
• Providing general administrative support to the team

Who we're looking for

Essential

• Experience working in an office or administrative environment
• Strong organisational and communication skills
• Ability to work to deadlines and manage multiple priorities
• Customer-focused approach
• Confident IT skills, including Microsoft Office
• Ability to work under pressure in a fast-paced environment

Desirable

• Intermediate Excel skills (including Power Query)
• Previous customer service experience

Why work for us

Why work for us?

Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.

As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:

• Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
• 25 days paid annual leave (pro rata)
• Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
• Pension, share incentive plan, volunteering leave, recognition schemes and much more…

Professional and personal development

The size and scale of Balfour Beatty coupled with our strong pipeline of work provides incredible opportunities, regardless of what stage you are at in your career.

We encourage and empower our employees to take control of their career and explore which part of the business they want to work in and what role is right for them. We actively encourage our managers and employees to have open communication throughout the year about wellbeing, development and career opportunities.

We're proud of the Balfour Beatty Academy. Whether it’s sharpening your technical expertise, improving your personal skills or seeking support to become professionally qualified, our 70:20:10* approach to development means we have a learning approach that suits everyone.

• 70% learning on the job, 20% learning from those around you, and 10% formal training courses and learning events.

For further information about Balfour Beatty Jobs please go to www.balfourbeatty.com/careers - You can also check out further job opportunities in the careers section

#LI-JW1

#LI-Hybrid

At Balfour Beatty we are committed to creating a diverse workforce and an inclusive culture where everyone can be themselves and reach their full potential, not only because this is the right thing to do, but because it makes us a better business. To ensure we deliver on this commitment, we have a UK Diversity and Inclusion Action Plan which sets out the wide range of targeted, proactive, measurable steps we are taking to make this a reality. You can read our UK Diversity and Inclusion Action Plan in full at www.balfourbeatty.com/value_everyone

To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and the Association for Black and Minority Ethnic Engineers (AFBE). In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.

As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role.

Further information on Disability Confident can be found at: https://disabilityconfident.campaign.gov.uk/

Job Reference: BBUK19846