Business Analyst

Redcentric

Business Analyst - 12 Month FTC

ABOUT REDCENTRI

Redcentric Solutions is a leading managed service provider with a rich end-to-end solution portfolio covering the spectrum of Connectivity, Cloud, Cyber and Collaboration, designed and delivered by our own highly skilled teams from our privately owned, UK based multi-million-pound infrastructur

Redcentric has annualised revenues in excess of £135 million, more than 550 highly skilled employees serving over 2000 customers across the

UK.

With the IT landscape in constant evolution, Redcentric is built around today's modern IT challenges offering application, collaboration, infrastructure, network and IT security services. Learn more about what we do on our webs

ite.

JOB DESCRI

PTION

ERVIEWRedcentric requires a generalist Business Analyst to join the CTO team to support delivery of the corporate business transformation programme. The ideal candidate will have a broad corporate business background with exposure to the following domains of knowledge: sales, billing invoicing and repo

rting.AIM OF THE

ROLE:Deliver digital first corporate business proc

esses.

KEY RESPONSIBI

LITIES:Duties will include, but are not restricted to the fol

lowing: Dis

covery As directed from the Corporate Business Transformation Outcomes roadmap, prepare and lead discovery workshops with business-wide SME’s to map current processes and pain
pointsWork with the Head of Digital Transformation, Enterprise Architect and SME’s to identify and map target proces
s modelEnsure Target process model aligns with and supports Corporate Business strategy and technical enterprise archi
tectureCreate persona-based user stories for d
eliveryDe
livery Work with delivery teams “in sprint” to ensure user story acceptance criteria can be met in the delivered solution at sprint end
reviewWork with process transition teams to facilitate movement of business process from current state to targe
t stateCommuni
cation You will ensure all artifacts created during discovery and delivery processes are clear, accurate, concise and made available to all key stake
holdersYou will provide regular updates to the Programme Team and attend all necessary meetings to ensure we can track and manage progress clearly and transp
arentlyYou will challenge existing business processes to ensure we meet the outcomes of the Corporate Business Transformation Outcomes
roadmapWel
lbeing You will risk assess the workload of yourself and
others.You will identify solutions and support colleagues in times o

f need.

PERSON SPECIF

ICATION The ideal candidate will be a bright and enthusiastic individual who is dedicated to achieving great results, they will ideally have the following skills, attributes and exp

erience:ES

SENTIAL Minimum 3 Years Business Analyst experience gained in a complex corporate orga
nisationMinimum 2 Years working in an agile environment, ideal
ly ScrumKnowledge and awareness of CRM, ERP and Billing platforms and archi
tecturesA clear understanding of mapping, dissecting and rebuilding data and entity models to support new business
outcomesExcellent written and verbal communication skills with the ability to communicate at all levels, both internally and ex
ternallyExcellent attention to detail, accuracy, time management, organisational and problem-solvin
g skillsCustomer
-focusedProfessional, positive, confident and
friendlyHighly self-m
otivatedAbility to work well under pressure within a busy environment and prioritise tasks acc
ordinglyCommitted to delivering high qual

ity workSUPPORTING EXPO

SURE TO D365 Customer Engagement, D365 Finance and Operations, Data Lake,
Power BiBilling platforms E.G Microsoft, AWS, C
loudmoreAzure DevOps, JIRA, Lucid or similar tools to capture and refined target proces
s modelsBPMN
notationOffice 365 applications including Word, Excel a

nd TeamsON SITE ATT

ENDANCE Ideally the candidate should be able to commute to our Harrogate hea
d officeThere is likely to be occasional travel to our Reading, York and London
officesRedcentric has a flexible working policy. The expectation is that the role will require face to face interaction in the office 2-3 days p
er week.Redcentric will only contact candidates using official @redcentricplc.com email addresses. We do not ask applicants to complete external surveys or provide personal and or financial information outside our formal recruitment process. If you are unsure about any communication, please contact us directly via our

website.