Credit Controller

Advance your career in finance and credit control with a rewarding role at the University of Wolverhampton.

Credit Controller

Advance your career in finance and credit control with a rewarding role at the University of Wolverhampton.

About This Role

We are seeking a proactive and customer-focused Credit Controller to join our Finance Department. This is an exciting opportunity for someone with experience in credit control or accounts receivable to contribute to the financial operations of a forward-thinking and inclusive institution.

What You’ll Do

• Actively contact customers by telephone and email to secure payment of outstanding invoices and account balances.
• Maintain accurate records, diary notes, and follow-up actions to ensure timely debt recovery.
• Develop productive working relationships with students, sponsors, funding bodies, and commercial customers.
• Support the reduction of outstanding debt through structured credit control activity.
• Provide guidance and support to Faculties and Departments on credit control matters.
• Assist with Student Loans Company (SLC) processes and account maintenance.
• Support colleagues during busy operational periods and staff absences.
• Contribute to maintaining the University’s reputation through professional and customer-focused service.

What We’re Looking For

• Previous experience within a credit control, accounts receivable, or finance environment.
• Strong communication and negotiation skills.
• Excellent organisational skills with strong attention to detail.
• Ability to manage workloads effectively and work independently.
• A professional, proactive, and customer-focused approach.
• Confidence using Microsoft Office packages and finance systems.
• Minimum of 5 GCSEs (or equivalent), including Maths and English.

Why Join Us?

• A competitive salary and benefits package.
• Generous holiday allowance.
• Access to excellent pension schemes.
• Flexible working options, including hybrid arrangements.
• A welcoming and inclusive working environment.
• Opportunities for personal and professional development.

Ready to Apply?

Please submit your CV and a brief supporting statement outlining your suitability for the role.

We are proud to be an equal opportunities employer and welcome applications from all backgrounds. If you require adjustments at any stage of the recruitment process, please let us know.

University of Wolverhampton Recruitment Statement

Freedom of Speech and Academic Freedom

The University of Wolverhampton recognises and protects the rights to freedom of speech and academic freedom, within the law.

We are committed to ensuring that lawful expression of ideas, beliefs and opinions — including those that may be controversial or unpopular — does not result in disadvantage in recruitment, employment or progression.

An offer of employment at the University of Wolverhampton will never be denied based on an individual’s lawful expression of their beliefs, ideas or opinions.

Equality, Diversity and Inclusion

The University of Wolverhampton is an equal opportunities employer and welcomes applications from all sections of the community.

We are committed to:

• preventing unlawful discrimination and harassment.
• promoting equality of opportunity.
• fostering an inclusive environment where colleagues are treated with dignity and respect.

We strive to create a workplace in which colleagues have the confidence and freedom to be themselves, while working professionally and in accordance with equality legislation and University policies.

Guidance on AI-Assisted Applications

We recognise that applicants may use AI tools to support the preparation of their applications. However, submissions must reflect your own experience, achievements and motivations.

We want to understand what you personally bring to the role. Please ensure your application accurately represents your own voice and capabilities.

Flexible Working

We recognise the value of flexible working arrangements and are open to discussion wherever possible.