Business Support Officer

Salary

£29,064 - £31,022

Contractual hours

Basis

Fixed Hours

Package

We are pleased to offer a wide range of benefits to support you and your wellbeing. You can read about them on our Why work for us pages.

Job category/type

Adult Social Care

Date posted

27/03/2026

Job reference

REQ0000693

attachment

4032.Feb24.Business Support Officer.JDPS (4).doc

The Brighton & Hove Approved Mental Health Professional (AMHP) Service is a team of specialist mental social workers who work across the City 24 hours a day, 7 days a week, supporting our residents who are in mental health crisis, and discharging the Council's duties under the Mental Health Act 1983.

As a Business Support Officer within service you will provide pro-active and varied administrative support in a busy office environment. The role will include managing an up-to-date log of all our referrals and activity data and providing a courteous and responsive front of house service to service users, and referrers. You will also provide occasional support to colleagues across the department to cover periods of leave. You will need to be highly organised and have an ability to work both independently and as part of a team. You will need to enjoy solving problems and managing an evolving workload, so computer literacy, knowledge of software programs (particularly MS Excel) and good time-management skills are essential.

The post is based at Mill View Hospital in Hove, and will have some opportunities for home working.

You will have experience of working in a busy office environment with the ability to prioritise your workload around the demands of the service while still managing to meet strict deadlines. This role involves the use of various computer packages and requires you to be able to monitor and analyse data for your team as well as running reports to monitor performance and outcomes.

Key skills you can offer:

• A flexible, adaptable approach to work with ability to multi task effectively according to business priorities
• Ability to deal with confidential information tactfully and with discretion
• Accuracy and attention to detail
• Experience in business support duties including arranging meetings, and taking minutes which may be of a complex nature .
• Competent in working with Outlook, Excel and Microsoft Office packages .
• Inputting and retrieval of data on service based IT system

Our offer to Business Support Officers:

• career average pension scheme
• 23 days leave a year, rising to 27 days after 5 years service
• Being an active part of group supervisions
• 1-2-1 support from your Business Support Manager
• A program of learning and development opportunities through our Learning Gateway
• An online toolbox of resources to support the work of the Business Support Officer
• Peer support from other business support colleagues across the service
• Benefits such as: bus ticket and cycle loans; reduced cost gym membership with Freedom Leisure

We welcome applications from all sections of the community but particularly encourage applicants from a BAME or White Other background as well as those who identify as disabled, LGB, male or trans as these groups are currently under-represented in our Directorate workforce. Contact details

For further information about the role, please contact Dominic Marley Lead AMHP/Service Manager on 07471217487 or ***email_hidden***

How to apply

Please read our Apply for a job at the council pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.

As part of your application, you will need to provide your education and career history and answer some application/shortlisting questions. Your answers to the application/shortlisting questions are the most important part of your application as they will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our Shortlisting questions guidance (brighton-hove.gov.uk) as this gives important advice which will increase your chance of success in the shortlisting process.

AI advice for candidates

We are interested in hearing about your experience and skills in your own words. While we value people who know how to use AI, we ask that you minimise using it in your application.

We are keen to hear how your experience and skills align to our values and the skills and experience needed to perform well in our roles with clear real examples from you. To support you in this, we have guidance on using the STAR model which can help you ensure you are telling us your whole story. We also provide clarity on the skills we are looking for in our adverts and in the job description/person specification attached to each job advert.

All the applications we receive are read by at least two hiring managers and we do not use AI in this process. Our experience of reading applications is that those that have heavily used AI contain generic paragraphs that are strikingly similar to other applicants’ responses. This makes it extremely difficult to differentiate between applications, and doesn't give us enough evidence of your individual skills. There is a risk that we will therefore not be able to shortlist you. Instead, we recommend you ensure your application stands out by presenting clear examples of your actual skills and experiences in your own words.

Additional information

Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.

Please note that this post is subject to a Basic Disclosure Criminal Records Check.

We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers. Team and service working arrangements are designed to support both employee work life balance and team collaboration. These would be part of your individual working arrangements alongside any personal preference agreed with your manager in advance of joining. Your contractual location will be the designated council office for your team and travel to and from your contractual location would be at your own expense.