Accounts Receivable Specialist - 12 months FTC

About the company

At Fora, we’re reimagining what the workplace can be.

We create inspiring, design‑led spaces that blend hospitality, community, and wellbeing—so people can work productively, creatively, and happily.

From our first London workspace over 20 years ago, we’ve grown to 60+ locations across the UK supporting 30,000+ members and partnering with trailblazing brands like Ocado, The British Fashion Council, and Pangaia.

Backed by The Office Group, Blackstone, and Brockton Capital, we’re growing fast and pioneering conscious design, sustainable construction, and workspaces that empower people to work in their own unique way.

At Fora, we’re not just shaping workplaces—
we’re shaping the future of work.

We’re looking for a high-performing Accounts Receivable Analyst to join our growing Finance team—someone who can take ownership, move at pace, and play a key role in how we evolve our receivables function.

This is not a traditional AR role. While your immediate focus will be Credit Control and collections, this is a role that will rapidly broaden into full end-to-end ownership of the receivables cycle—from billing through to reporting, with real exposure to process improvement and AI-driven transformation.

The Role

This role is 4 days in the office and 1 day WFA.

You’ll sit at the heart of a fast-paced, multi-site business, owning the cash position across your portfolio and working closely with Operations, Asset Management, and Finance.

As we transition to a fully integrated AR model, you’ll:

• Take ownership of collections end-to-end
• Expand into billing, Direct Debits, and query resolution
• Help shape a modern, data-led AR function
• Drive process improvements and automation

What You’ll Be Doing

Credit Control & Cash Ownership

• Manage overdue balances across your portfolio, protecting cash while maintaining strong client relationships
• Handle escalations, payment plans, and sensitive cases with confidence and commercial judgement
• Own the dunning cycle and ensure accounts progress in a timely, structured way

Reporting & Insight

• Build and enhance weekly debt and collections reporting
• Turn aged debt and DSO trends into clear, actionable insight
• Partner with Operations teams on account reviews and cash performance

AR Process & Delivery (as the role develops)

• Own end-to-end billing for your client portfolio
• Run Direct Debit collections and manage billing queries and resolutions
• Maintain accurate customer and lease data in collaboration with Asset Managers
• Support month-end reporting and ensure data accuracy at source

Continuous Improvement

• Drive improvements in process, efficiency, and automation
• Contribute to the evolution of a modern, AI-enabled AR function

Why Join Fora?

• Be part of a high-performing, evolving finance function
• Move beyond transactional AR into insight, transformation, and ownership
• Work in a collaborative, fast-moving business where you can make a tangible impact
• Develop your career as the function grows and matures

Requirements

• 2+ years’ experience in Credit Control / Accounts Receivable in a fast-paced environment - such as retail, hospitality or real estate
• Proven experience managing collections end-to-end
• Strong Excel and reporting capability (Power BI advantageous)
• A commercial mindset—balancing cash collection with client relationships
• Interest in process improvement, systems, and AI in finance
• Experience in multi-site or property/flexible workspace sectors is a plus

How You’ll Succeed

You’ll be:

• Detail-focused, but commercially aware
• Able to manage pace and pressure, balancing multiple priorities
• Comfortable with challenging conversations and stakeholder management
• Highly organised, reliable, and self-motivated
• Curious, proactive, and motivated to improve how things work

Benefits

At Fora, we believe work should enhance your life—not compete with it. That’s why our benefits are designed to support your wellbeing, fuel your ambitions, and give you the freedom to live and work your way.

Work Your Way

• Core working hours with flexibility – because life doesn’t run 9–5
• Two weeks ‘Work from Anywhere’ – swap your desk for a beach, a mountain… anywhere that inspires you

Time to Rest & Recharge

• 28 days’ annual leave + bank holidays
• Your birthday off – celebrate you
• Buy additional annual leave to create even more time for what matters

Wellbeing & Security

• 5% matched pension scheme – supporting your future
• Life assurance for peace of mind
• Discounted gym membership to keep you feeling your best
• Health cash plan - supporting day to day medical expenses
• Mental wellbeing support - confidential in-person or online therapy sessions

Smarter, Greener Commuting

• Cycle to Work Scheme
• Season Ticket Loan to make your journey easier and more affordable

Perks That Make You Smile

• 25% off at Fora cafés – your morning coffee just got better
• 2 x volunteer days / year