Quality Monitoring Officer

Application closing date

14/07/2026

Working Pattern

Blank

Salary

Grade: H (£37,280 - £39,862)

Contractual hours

Basis

Full time

Job category/type

Social Care - Adults

Attachments

Blank

Location: Council House

Hours: 37 Hours per week

Closing Date: Tuesday 14th July 2026

Contract Type: Permanent

The Care Act 2014 placed a duty on Local Authorities to shape and maintain an efficient and effective market of adult social care services for meeting care and support needs. The Children and Families Act 2014 placed a similar duty to quality assure services commissioned to meet the needs of children and young people. Local Authorities have a responsibility to ensure the safety of all local people using independent sector care providers.

The role of the Quality Monitoring Team is to both promote and monitor quality in the care and support services being commissioned by Derby City Council; help foster continuous improvement and innovation in provision across the care sector, support recruitment and retention of the local carer workforce, and mitigate provider concerns and failure to ensure the safety of individuals receiving care and support.

This is an exciting opportunity to be involved in Derby’s proactive and forward-thinking Quality Monitoring Team. We are looking to recruit an experienced, hands-on, solution-focused and resilient individual to support local care market oversight through robust monitoring, both proactive and reactive review of local care services, and collation and reporting of quality information captured from a variety of sources including audit, inspection visits, and service-user engagement.

We are looking for a candidate who is highly motivated and enthusiastic in this area of adult social care as well as childrens services, who has excellent skills in IT, report writing, and verbal communication. Applications are invited from candidates who have experience in and a good knowledge of quality monitoring in the adult social care and children and young people’s markets, of Safeguarding Adults procedures, and with an understanding of commissioning and provider management in the public sector.

Derby City Council’s People Services directorate is responsible for the delivery of adult social care, public health, children and young people and safeguarding services. We aim to improve the health and wellbeing of the local population and care and support of those who need it, and make sure that services are of a high quality, person-led and targeted to those in most need. We are looking for a highly motivated and enthusiastic individual to join our team.

The role will be based primarily in Derby City Council House with travel in and around Derby City to provider settings as needed, including flexibility for home working.

Who We Are

Here at Derby City Council, we’re dedicated to delivering nearly 250 first-class services to citizens and businesses in the heart of the Midlands. People are at the centre of all that we do, and we have an outstanding track record of recruiting and developing talented individuals by providing them with varied and fulfilling career opportunities. Find out more about what it’s like to work for us.

What We Offer

You too could be part of something brilliant by becoming a colleague at Derby City Council; in addition to making a difference to the lives of people across the city, you’ll also receive:

• Flexible work/life balance scheme
• Hybrid working
• Modern office environment
• Continued professional development opportunities & career conversations
• 27 days annual leave (rising to 32 days after 5 years' service), plus bank
• Local Government Pension Scheme
• Team Derby Rewards – retail and leisure discounts
• Tusker Car Benefit Scheme
• Cycle2Work Scheme & free cycle training
• Employee Assistance Programme, Wellbeing Calendar and Support
• Access to our Equality Employee Networks – LGBTQ+, Disabled Employee Network & Carers and our Black, Asian & Minority Ethnic Employee Support Network and Neurodiversity Network
• Support for colleagues who are carers

Next Steps...

If you would like to apply for this vacancy via an application form, please submit an application via the Derby City Council website.

The closing date for this vacancy is at midnight Tuesday 14th July 2026. Any applications received after the closing date will not be accepted.

If you would prefer to apply for this job using your CV, then please download and complete the attached Declaration Form and send this to ***email_hidden*** with your CV. Without a completed declaration form, your application will not be accepted. We also encourage you to download the Equalities Form and return this to [email protected] , however this is optional and will not affect your application.

Interested applicants are encouraged to contact Stephe Astbury on 01332 640984 or email [email protected] for a discussion and more details.

Important Information

Links to the full Job Description and Person Specification are below.

As part of our safer recruitment checks the successful candidate will be subject to an enhanced DBS check.

All employees will normally be appointed to the minimum of the grade for the job.

Before you complete your application, please read our guidance on filling in your application form.

Remember to align your personal statement to the essential criteria in the Person Specification.

Please be aware that where there are colleagues within the organisation who are 'at risk' of redundancy, requirements to redeploy to another suitable role will apply and take priority.

Equality, Diversity & Inclusion

We are a fair and inclusive employer and welcome applications from people from all backgrounds. We recruit for diversity and value difference. As many of our roles can now be home-based, we are able to offer more opportunities for people who need this facility.

We are proud to be a Disability Confident Leader. If you are a disabled person, you have the choice to apply under our Guaranteed Interview Scheme so long as you demonstrate that you meet the essential requirements for the job.

We feel it is essential that we recruit a talented workforce that is as diverse as the community we work for.

Please let us know of any individual requirements or reasonable adjustments you may have during the application, interview, or onboarding process and we’ll do all we can to help. We strongly believe in social understanding of disability and for us it’s all about removing barriers to equality.

If you have any questions regarding this vacancy or are having difficulty applying, please contact our Recruitment Team on 01332 640844 (Relay UK - 18001 01332 640 844) or at [email protected]. https://www.derby.gov.uk/signing-service/