Cafe Assistant

Norwich City Community Sports Foundation

Role overview

Job Title: Cafe Assistant

Salary: Hourly rate, according to age and experience

Contract Type: Casual

Line Manager: Catering Manager

The responsibility of the Café Assistant is to support the day-to-day operations of the café, providing excellent customer service, preparing barista-style coffees and basic café food, handling transactions, maintaining cleanliness, and assisting with residential catering as needed.

Objectives

Deliver a high-quality, friendly café experience for all customers through efficient service and attention to detail
Support the wider catering team by contributing to food preparation and service for residential and event-based catering

Knowledge, skills and experience - Essential

Friendly and approachable with good communication skills
Strong customer service skills with a positive, "can-do" attitude
Basic food preparation skills and willingness to learn
Ability to work flexibly and adapt to changing demands
Ability to work in a busy, fast-paced environment.

Knowledge, skills and experience - Desirable

Experience with POS systems
Barista experience or knowledge of coffee preparation
Basic understanding of food safety, hygiene, and health regulations

Equality statement

Norwich City CSF is committed to creating an inclusive and diverse environment and is proud to be an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, religion or belief(s), gender, gender identity or expression, sexual orientation, marital status, disability, age or with regards to pregnancy or maternity.

Application

All applications must be submitted through our online Safer job application form and must be accompanied by an up-to-date CV and supporting letter detailing why you would be suitable for the role.

Interview Dates: On request

We reserve the right to close this vacancy early if we receive sufficient applications. Therefore, if you are interested, please submit your application as early as possible. All candidates shortlisted for interview will be informed by mail or phone. if you have not been contacted within a week of the closing dates, this means you have been unsuccessful.