Customer Service Advisor SLHD

Salary

Grade 2 (£25,583 - £25,989) Pay award pending

Contractual hours

18.5

Basis

Part time

Region

Doncaster

Job category/type

Housing

Date posted

22/06/2026

Job reference

REQ23334

Grade/Salary: Grade 2 (£25,583 - £25,989 pro rata) Pay award pending

Hours/Type: Part Time 18.5h per week, Permanent

Location: East Team

Closing Date: 5th July 2026

St. Leger Homes are recruiting a Customer Service Advisors to work within Housing Services in the Southwest Area Team. The post will be based at Vermuyden Centre, Thorne, on a permanent basis and be available from August 2026.

The successful candidate will assist in the delivery of a comprehensive Estate Management Service that includes all aspects of tenancy and estate management. By working as part of a dedicated team of Customer Service Advisors, you will provide an excellent administrative support service to include, low-level estate and tenancy management.

The ability to work as part of a team, support colleagues and building positive relationships is a must for the role.

The postholder should possess the following skills:

• The ability to deliver excellent customer care through effective interpersonal skills, both face to face and over the phone.
• Good organisational skills including the ability to plan and prioritise workload to meet targets timescales and deadlines in a sometimes-pressured environment.
• You will require a good understanding of the principles of Customer Care, be IT literate and have experience of updating computerised record systems, and of keeping detailed and accurate records.

For any questions about the role please contact Nic Burton, Housing Management Team Leader on 01302 862971 or ***email_hidden***