Council Tax Assistant

Council Tax Assistant x 2 posts (CDC)

location_on

Civic Office/Hybrid

19/07/2026

Council Tax Assistant x 2 posts (CDC)

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Salary

Grade 6, £26,403- £27,255 (pay award pending)

Contractual hours

Basis

Full time

Region

Doncaster

Job category/type

Finance

Date posted

22/06/2026

Job reference

REQ23259

Based at: Civic Office/Hybrid Working Salary details: Grade 6, £26,403 - £27,255 (pay award pending) Contract Type: Permanent Hours: Full time, 37 hours per week Closing date: 19th July 2026

The City of Doncaster Council is a confident, ambitious organisation which puts improving the life of its residents at the centre of everything we do. You have an opportunity to be part of this in the role of Council Tax Assistant.

Do you have a positive approach to work and enjoy the challenge of a busy role?

We have an opportunity for you.

We are currently recruiting for two permanent Council Tax Assistants to assist in the maintenance of account records for Council Tax; making arrangements for the recovery of Council Tax; dealing with correspondence; and dealing with the public both on the telephone and at the One Stop Shop.

The successful candidate will be given full training to be able to deal with all aspects of the billing and collection of Council Tax, helping to maximise income collection for the Council.

We are seeking to recruit a hard- working, friendly and motivated individual to work within the Revenues Section, with good communication and computer skills, along with the ability to work under pressure, to achieve workload targets and provide an essential and valuable service to our customers.

Previous experience of dealing with customers in a busy finance and/or customer facing environment is desirable, as a considerable daily element of the role involves dealing with customer enquiries over the telephone, and face to face.

We value a range of experiences and skills. If you have transferable skills from other roles or voluntary work, we encourage you to apply.

In return for your contribution, we offer

• Competitive leave entitlement
• Generous local government pension scheme
• Wellbeing support and staff networks
• Development and training opportunities
• Staff discounts and benefits schemes
• More information on benefits can be found in the attached benefits booklet.

Please review the job summary and profile and demonstrate in your application how you meet the required criteria.

Short listing will be w/c 20th July 2026, Interviews, w/c 27th July 2026.

For further details please contact: Sara Goldsmith at ***email_hidden*** or Steve Woods at [email protected].

We encourage applicants to use their own words to reflect their experience and skills and over-reliance on AI is discouraged.

The Advance Employment Team offers personalised support to help you take your next step into work. From building your CV and getting the right interview skills to accessing a wide range of free courses, the team will help you grow your skills and confidence and find a job you’ll enjoy. Get in touch by email ([email protected]) or visit the Advance website (www.advancedoncaster.co.uk) to discover the support available.

City of Doncaster Council is committed to meeting the needs of our diverse community and improving quality of life for all. We welcome applications from people of all backgrounds and experiences and are committed to safeguarding and promoting the welfare of children, young people, and adults.

We are a Disability Confident employer and committed to a fully inclusive and accessible recruitment process. We offer interviews to disabled applicants who meet the minimum criteria and make reasonable adjustments as required.

Council Tax Assistant x 2 posts (CDC)