Local Taxation Officer

Are you an experienced Local Taxation professional looking for a new opportunity within a dynamic and supportive team? West Berkshire Council is seeking a Local Taxation Officer to join our Finance and Property Service, reporting to the Principal Local Taxation Officer. This is an excellent chance to contribute to the effective delivery of local taxation services within a forward-thinking local authority.

The Role

Responsibilities

As a Local Taxation Officer, you will play a crucial role in providing high-quality local taxation services to our customers. Your key responsibilities will include:

• Processing and maintaining accurate records of Council Tax and Non-Domestic Rates assessments, exemptions, and discounts.
• Handling enquiries and providing advice to customers regarding local taxation issues.
• Ensuring timely and accurate billing and collection of Council Tax and Non-Domestic Rates.
• Working collaboratively with other teams, such as Revenues and Benefits, to ensure seamless service delivery.
• Contributing to the reconciliation and reporting of local taxation data.

As part of a small team, you will be working alongside dedicated professionals who are committed to delivering excellent customer service. You will have the opportunity to collaborate with colleagues across the organisation to resolve complex cases and provide comprehensive support to our residents.

The Ideal Candidate

The ideal candidate will possess the following skills and attributes:

• Experience working in a Local Taxation role within a local authority environment.
• Sound knowledge of Council Tax and Non-Domestic Rates legislation and regulations.
• Strong administrative skills with excellent attention to detail.
• Ability to process data accurately and efficiently.
• Effective communication skills, both written and verbal, with the ability to deal with enquiries from customers and stakeholders.
• Proactive and self-motivated, with the ability to work independently as well as part of a team.

If you are passionate about delivering high-quality local taxation services and want to make a positive impact within your community, this role is perfect for you.

Why Work for West Berkshire Council?

West Berkshire Council is a great place to work, offering a range of excellent employment benefits, including:

• Flexible working wherever possible between the hours of 07.00-21.00
• Hybrid working wherever possible working 40% in the office
• Access to a wide range of training and development opportunities
• Generous Local Government pension scheme
• Family friendly policies
• A range of local discounts
• Wellbeing Programme including Employee Assistance Programme and employee benefits
• You will also be entitled to a generous annual leave entitlement starting at 28 days per annum (plus public holidays) Rising by an additional 5 days after 5 years’ service.

Please note that the closing date is given as a guide. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible to avoid disappointment.

Join us at West Berkshire Council and make a positive impact in our community while advancing your career. Explore everything that a career with West Berkshire Council has to offer here: Working with Us

For an informal discussion about the role, please contact Karen Cullen on 01635 519728 or email ***email_hidden***

Equal Opportunities

The Council supports Equal Opportunity of employment and positively encourages applications from people who fall within any of the nine protected characteristics under the Equality Act 2010.

How To Apply

Please now complete a short online application form. You will then be able to upload your CV.

This role has been identified as public facing in accordance with Part 7 of the Immigration Act 2016; the requirement to fulfil all spoken aspects of the role with confidence in English applies.

This role requires a standard DBS check

This privacy notice applies to job applicants applying for vacancies with West Berkshire Council https://info.westberks.gov.uk/pnapplications

AI in Applications

We recognise that candidates may choose to use artificial intelligence (AI) tools to support the preparation of their job applications. When used appropriately, AI can be a helpful aid in structuring responses, checking clarity, and improving presentation.

However, applications must reflect your own skills, experience and understanding. If an application appears to rely excessively on AI-generated content, it may not meet the required standard and could be rejected.

We encourage all applicants to ensure their submissions are authentic, tailored to the role, and clearly demonstrate their own knowledge, experience and suitability.