Relief Milestone House Officers

Application closing date

19/07/2026

Working Pattern

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Salary

Grade 5 £28,598 to £31,022 (pro rata) per year

Contractual hours

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Basis

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Job category/type

Housing

Attachments

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Organisation: Derby Homes

Hours: Varied

Contract type: Relief

Location: Milestone House

TO APPLY FOR THIS VACANCY, YOU MUST DO SO THROUGH THE DERBY HOMES WEBSITE, BY CREATING AN ACCOUNT USING THE “APPLY ONLINE” LINK.

Are you looking for a new role that will give you variety and a sense of achievement?

We are looking for Relief Officers at Milestone House, the emergency accommodation for Homeless People.

You will be part of a staff team that cover shifts over a 7-day period from 8am – 8pm, who provide support and advice to some of the most vulnerable individuals in the city who find themselves homeless. You will maintain a high-quality customer service focus in all aspects of the role ensuring that appropriate needs, risk assessments and support plans are completed and reviewed within the procedural time frames.

The role will involve you taking part in providing training, guidance and support on day-to-day activities that develop skills and abilities for independent living which promote positive engagement and progression towards resettlement and move on.

You will need experience of working with vulnerable customer groups and an understanding of the support available to homeless people. Above all, you will have empathy with this customer group along with a passion and determination to go the extra mile.

Derby Homes has a national reputation for its excellent services which we know are down to our valued workforce. In return for their hard work we strive to be an employer of choice. We have a range of excellent terms and conditions, including flexible working, work life balance, local government pension scheme, employee health initiatives and green travel options.

Please use the links below to download supporting information. Before you fill in the application form please read the guidelines on filling in the application form

Remember to align your personal statement to the essential criteria in the Person Specification.

Person specification

Equality, Diversity & Inclusion

We are a fair and inclusive employer and welcome applications from people from all backgrounds. We recruit for diversity and value difference. As many of our roles can now be home-based, we are able to offer more opportunities for people who need this facility. We are also proud to have Derbyshire LGBT+ Rainbow Partnership Accreditation and encourage applications from candidates of all genders.

We are a Disability Confident Leader. If you are a disabled person, you have the choice to apply under our Guaranteed Interview Scheme so long as you demonstrate that you meet the essential requirements for the job.

We feel it is essential that we recruit a talented workforce that is as diverse as the community we work for.

Please let us know of any individual requirements or reasonable adjustments you may have during the application, interview, or onboarding process and we’ll do all we can to help. We strongly believe in social understanding of disability and for us it’s all about removing barriers to equality.

If you have any questions regarding this vacancy or are having difficulty applying, please contact our Recruitment Team on 01332 640844 (Relay UK - 18001 01332 640 844) or at ***email_hidden***. https://www.derby.gov.uk/signing-service/

The closing date for this vacancy is Sunday 19 th July 2026 at midnight. Any application forms received after the closing date will not be accepted.

If you have been selected for interview you will hear from us prior to the interview date. Interviews are to be held the week commencing 3 rd August 2026.