Frameworks Lead

Department

Marketing & Client Development

Contract Type

Full Time / Permanent

Location

Exeter

Job Summary

What you’ll do

We’re looking for a Frameworks Lead to join our Marketing & Client Development team, based in Exeter.

In this role, you’ll work closely with our lawyers and business support teams to ensure we deliver on our commitments across our client framework appointments. These frameworks form a key part of how we support our public sector and housing clients, providing them with access to trusted legal services.

You’ll take ownership of the full framework lifecycle, from implementation and governance through to ongoing management, utilisation and review. This will involve ensuring frameworks are used effectively across the firm, in line with their requirements, and that colleagues are supported with clear guidance and processes.

You will act as the central point of contact for framework management, building strong relationships with both internal stakeholders and client-side operators. You’ll lead on reporting, compliance and performance tracking, ensuring all obligations are met accurately and on time.

Working collaboratively with colleagues across Client Development, Finance, Risk and wider teams, you’ll help drive activity and maximise opportunities within frameworks, including supporting approaches to mini-competitions and broader client development initiatives. You’ll also oversee the development of central resources, including guidance materials, intranet content and toolkits, to ensure teams can confidently navigate and utilise frameworks.

This is a great opportunity to take ownership of a key area of the firm’s growth strategy and play a central role in supporting how we manage and develop important client relationships.

Who you are

You bring experience from a professional services or B2B environment and have the confidence to work closely with partners and other senior stakeholders. You’re comfortable operating in a fast-paced, collaborative setting, where you can build strong relationships and influence effectively across the firm.

You are highly organised, with the ability to manage competing priorities and take ownership of complex, process-driven work. You’re confident handling procedural and compliance-led activity, taking a structured, proactive, and detail-focused approach.

You have strong IT skills and are comfortable working with data, systems, and reporting. You take pride in accuracy and are always looking for ways to improve processes and how information is managed and shared.

A confident communicator, you present information clearly, provide direction where needed, and engage effectively with colleagues at all levels, including senior stakeholders. You take a collaborative approach but are equally comfortable taking ownership and driving things forward.

Above all, you act professionally and ethically at all times, with a clear understanding of the importance of confidentiality and trust when working with colleagues and clients.

Your Career. Our Commitment.

At Ashfords, we believe in more than just doing great work - we believe in building a great place to work.

When you join us, you become part of a team where everything we do is underpinned by our four core values: Be Open, Think Team, Make a Difference and Always Grow. These values shape who we are and how we work - they guide our decisions, influence our culture, and drive the way we support our people, clients and communities.

With a clear focus on innovation, community involvement, and supporting a healthy work-life balance, we are committed to building an environment where our people can have a rewarding and meaningful career.

Whilst we recognise that every career journey is unique, we will be ambitious for you, giving you the tools, trust, and opportunities to develop your career, your way.

Our goal? To help you realise your full potential as part of a forward-thinking team.

Our offer

We know that our people are at the heart of everything we do – and that’s why we’re committed to supporting your wellbeing, growth and work-life balance.

Beyond our benefits package, you’ll be encouraged, no matter what your role or career level, to get involved in our Responsible Business programme, where you’ll support initiatives such as charity fundraising, environmental causes and our employee led diversity and inclusion groups.

You can find out more about our benefits by visiting the Reward & Wellbeing page on our website.

What’s next?

Our recruitment process typically involves two stages, which are designed not only to explore your skills and experience but also to give you a real insight into what it’s like to work at Ashfords. Throughout the process, our dedicated Talent Attraction team will be here to support you every step of the way.

We believe that building a firm with a wide range of perspectives, backgrounds, and experiences drives innovation and strengthens our teams, and we welcome applications from individuals of all backgrounds.

To support your growth, we offer ongoing training and development opportunities to help you reach your full potential – so even if you don’t feel you match all the requirements of the job role, we’d still love to hear from you.

At Ashfords, we’re committed to creating a diverse and inclusive workplace where everyone feels respected, valued, and empowered to succeed.

If you require any reasonable adjustments during the recruitment process or would like to discuss anything regarding your application, please contact us at ***email_hidden***.

For an informal and confidential discussion about this opportunity, please contact Kitty Hughes, Talent Attraction Assistant – [email protected].

Or apply now, and we will be in touch with you as soon as possible.