Engagement Lead - RHS

This is a 3 month secondment post.

This is a unique opportunity in which you will be able to solely focus on service development and improvement. You will work closely with service users, their loved ones, and staff to ensure their views, ideas and feedback shape the service and remain at the centre of all discussions, enabling coproduction and collaboration. In doing so, you will enhance and lead within our quality agenda and have a positive impact on service user and carer care and experiences.

We are looking for someone who is passionate around improving the experience of our service users and their loved ones, alongside recognising the significant value in working collaboratively with both.

The role is based across the RHS Care Hub. and working alongside the RHS Quality Team.

Key tasks will include monitoring and analysing development opportunities and providing project management; leading on specific and agreed work streams.

Examples of work streams which meet the above quality objectives will include, but are not limited to:

• Delivery of specific identified actions from peer reviews, our quality strategy, auditing, feedback, etc.
• Improving service user experience.
• Delivery of a sustainable health and wellbeing college to support self-management for our service users.
• Implementation of the Triangle of Care and Family and Carer Strategy to ensure a sustainable quality experience of care for loved ones and carers.
• Development of co-production within the Care Hub.
• Development of patient forums and patient experience dashboards in collaboration with the Head of Quality.
• Supporting the development of a specialist training programme for RHS staff.

Providing clinical leadership and supervision where required

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

If you come and work for us we will offer a range of benefits and opportunities, including:

• Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
• Flexible working opportunities to support your work/life balance
• Access to Continued Professional Development
• Involvement in improvement and research activities
• Health and Wellbeing activities and access to an excellent staff wellbeing service
• Access to staff discounts across retail, leisure and travel

For further details / informal visits contact: Name: Kirsty Vernon Job title: Interim Head of Quality - RHS Email address: ***email_hidden***