Centre Assistant

Centre Assistant

Location: St Vincent’s Leeds

Reports to: Centre Manager

Salary: £6,994 per annum

Contract: Fixed Term – 9 Months

Hours: Part Time - 10hrs per week

DBS: Enhanced DBS required

About the Role

We are looking for a friendly, organised and proactive Centre Assistant to support the day-to-day running of our centre. This is a varied and rewarding role where you will provide administrative support, deliver excellent customer service, and assist with activities that directly benefit the local community.

Key Responsibilities

· Respond to phone calls, emails and general enquiries in a timely and professional manner

· Provide excellent customer service to clients, visitors, partners and suppliers

· Undertake general administrative tasks including data entry, reports, filing and document preparation

· Support the coordination and distribution of food parcels and other requests for help

· Manage and organise donations, ensuring items are handled safely and efficiently

· Welcome visitors and ensure compliance with health & safety procedures

· Assist in the delivery of centre activities and community initiatives

· Support café, fundraising and income generation activities as required

· Maintain cleanliness and general upkeep of the centre

· Promote the centre locally including via social media

· Ensure confidentiality and compliance with policies and procedures

About You

· Strong customer service and administrative experience

· Excellent communication and interpersonal skills

· Ability to work in a fast-paced environment

· Good IT skills including Microsoft Office

· Strong organisational skills and attention to detail

· Ability to work independently and as part of a team

· Empathy and alignment with organisational values

· GCSEs (or equivalent) in English and Maths

· Experience in the charity or voluntary sector

· Experience working with vulnerable individuals

· Knowledge of safeguarding and health & safety procedures

· Experience supporting events or fundraising

Safeguarding

This role may involve working with children and vulnerable individuals and would require an Enhanced DBS check.

Pay: £6,994.00 per year

Benefits:

• Casual dress
• Company pension
• On-site parking
• Sick pay

Work Location: In person