Student Records Support Officer

This is an exciting opportunity to join the Directorate for Strategic Planning and Student Administration (SPSA), which is at the forefront of supporting and enhancing the student journey through the University.

The Student Records Support Officer role sits within the Student Record Systems team, supporting the University’s student information system (SITS). The role ensures that student data is accurate, reliable and supports key stages of the student lifecycle, including enrolment, modules and associated processes.

The postholder will support the maintenance and processing of student record data, contributing to the effective delivery of operational activities across the academic year. This includes supporting curriculum and module updates, resolving data issues, and maintaining documentation and system processes.

The role will also support wider University initiatives, contributing to activities such as system testing, process updates and improvements, as the University continues to enhance its student record systems and services.

The successful candidate will be a proactive, detail-focused individual who enjoys working with data and systems and is a strong team player. They will be able to plan and manage their own workload, apply judgement in resolving routine issues, and work collaboratively with colleagues to ensure a consistent and high-quality service. A flexible approach to work is essential, particularly during peak periods such as enrolment.

Experience of working with data systems is essential. Experience within Higher Education or familiarity with student record systems would be advantageous but is not essential.

The ability to communicate in Welsh is desirable, but not essential.

Informal enquiries may be addressed to the recruiting manager, Tim Redhead – email: ***email_hidden*** (strictly no agencies, thank you), quoting reference number 2526598.

Wrexham University is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates and will ensure applicants will not be discriminated against due to their protected characteristics under the Equality Act 2010. The University will make all efforts to meet your access requirements. Please contact our Human Resources Team as soon as possible to discuss any adjustments or assistance you may need to complete your application form, or to answer any queries you may have.

We welcome applications in Welsh and English. Any applications submitted in Welsh will not be treated less favourably than applications submitted in English.

Excellence, Inclusion, Collaboration, Transformation & Sustainability

Programme/Department

Student Administration

Location

Wrexham

Salary

£26,092 to £28,777 per annum

Post Type

Full Time

Fixed Term

24 months

Closing Date

Sunday 05 July 2026

Reference

2526598

Welsh Language Skills

Welsh language skills are desirable